RESPONSIVITAS PELAYANAN PERCERAIAN KANTOR PENGADILAN AGAMA SENGKANG KABUPATEN WAJO
DOI:
https://doi.org/10.26618/kjap.v1i3.706Abstract
The objective of the research is to know how the service responsiveness divorce and the obstacle factors of divorce service in religious court at Sengkang, Wajo Regency. The type of the research is descriptive and qualitative which has eight informants. The data collecting techniques used observation and interview. The data was analyzed using descriptive technique. The research result show that the responsiveness of the divorce service have not appropriated yet for the need of society, because of the strong of kinship system or injustice, long time service. Furthermore, there is another factor that became the obstacles of this service such as being arbitrary and indiciplinary.
Keywords: responsiveness, service, public, divorce
Adapun tujuan dilakukannya penelitian ini ialah untuk mengetahui bagaimana responsivitas pelayanan perceraian dan faktor penghambat dalam pelayanan perceraian Kantor Pengadilan Agama Sengkang Kabupaten Wajo. Jenis penelitian adalah deskriptif kualitatif dengan informan delapan orang. Tekhnik pengumpulan data dikumpulkan dengan menggunakan instrumen berupa observasi, wawancara terhadap informan. Data tersebut dianalisis secara deskriptif. Hasil penelitian ini menunjukkan bahwa responsivitas dalam pelayanan perceraian belum sesuai dengan kebutuhan masyarkat karena masih kentalnya sistem kekeluargaan atau pilih kasih, pelayanan yang terlalu lama, yang ada dikantor Pengadilan Agama Sengkang Kabupaten Wajo, kemudian faktor penghambat dalam pelayanan ialah bertindak sewenang-wenang dan rendahnya kedisiplinan.
Kata Kunci: responsivitas, pelayanan, publik, perceraian
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