id="mod_20369182">Beware Of Door To Door Salepeople
I would like to tell you my experience with "Just Energy", which is a Natural Gas And Electricity Rate Flex Program. I came home from the corner store on Sunday afternoon, and found a young man in my hallway. He said he was from a company called "Just Energy". I asked him what that was, and he said I could save money by using their company. I said I was not interested, but he was persistent. So I gave him a moment of my time. He then asked to see my power bill, I asked why? He said he was going to show me how I could save money. I went my apartment and got my latest bill, and really not wanting to get involved with the whole thing. I wish I had not gotten the bill, and that I had been thinking better, but he caught me off guard.
I gave him the bill, and by this time he has his clipboard out, and is writing my information down on this form. He gave me a whole speal about rates and how they buy energy verses My National Grid company and locking in rates after 3 months. Gas in summer ( July or https://dichvuthetindung.tumblr.com/ Aug.) and electric in winter ( Jan or Feb). He talked so fast I could not keep up with him. I told him I would have to think about it, and asked him to leave info with me to go over, but no he was very pushy. He wanted me to sign a 5 year contract, which I again said no I need to think about it. Though he said by me signing the paper did not mean it was the actual contract. Once again I was not comfortable with it. I should of just said leave, but standing alone in a hallway with a stranger is kind of scary.
Anyway He said it was just to get the ball rolling if I chose to use " Just Energy", and then we had to call a customer service number, where they would ask me a few questions, and that was supposed to be it. Until I chose '"their company". Then a red flag went up when he told me my National Grid provider would send me a letter in a few weeks informing me of the changes to my choice of suppliers, and a letter from "Just Energy" would follow. Now this next part really threw me off. He wanted me to call the customer service line and tell them what a great job he did, and how good he was with info and such that he told me. He also wanted me to suggest that they should give him a raise. What the heck?
After 2 days I got a chance to look over this so called ' agreement, and I was shocked to see the fact if I went with " Just Energy" and wanted to cancel before my 5 year contract was up, I would have to pay for that! That is just crazy. So then I went online and looked for reviews on " Just Energy". I was shocked, and my heart went into my throat. There are even videos on youtube about this company. Just Energy isn't even accredited by the BBB, and had been charged for consumer fraud by the Attorney General Of NY, which is where I live. Check out
website they have about 22 reports regarding "Just Energy".
I was really quite upset and wanted to contact them right away, but their customer service department is only open Monday to Friday 9 am to 6 pm, and it was after 6 pm, so I tried to email them. After writing a very long and detailed email, I hit send, and I got an error message that my email did not go through. I had to wait until the next day to contact them. I called after 9 am, and explained the whole story to them. I told them the salesperson was very very pushy, and I was not happy at all. I told them I wanted to stay with my company. She said that they would cancel the whole thing. I hope this is true, as I don't want any surprises. I did manage not to be scammed by this company. I write this in hopes to help someone else out there avoid being scammed, especially the elderly people, which are easy prey for salespeople. I feel very bad for all the people who have been scammed by this company. If I ever do decide to switch my supplier I will do plenty of research before making such an important decision. Also this experience has opened my eyes to other people who may want to scam me, and I will be more careful in the future.
Update: Well as I mentioned above, the woman on the phone said she would cancel the whole thing. Well she lied. I got two letters in the mail from National Grid stating I had switched to "Just Energy". I called National Grid up right away and told them what had happened. They said they would take care of it, and put a block on my account so that "Just Energy" could have me switch over. My advice would be to call your provider after dealing with this company to insure they just don't go ahead and switch you over to their company.
Updated: December 7, 2012
Today my doorbell rang and it was an Just " Energy' guy, and I told him point blank I was not interested. I told him I already almost got scammed by them, and what I went through, and he was "like", I'm not trying to get you to switch companies. I said "No again". Then he had the nerve to ask me if anybody lived upstairs. I said no and closed the door on him. I just hope nobody in the neighborhood fell for these guys today.
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Comments
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0 of 8192 characters usedPost CommentNo HTML is allowed in comments, but URLs will be hyperlinked. Comments are not for promoting your articles or other sites.
sendingEdie Carter
2 years ago
I have been very satisfied with my bill, but they constantly claim you are late, sending out cut off notices. Not another bill I have had ever sent me a late notice because I'm not late. I have four acts. and write one check, they will send me notices, that one or two is late. I asked the lady this evening, how in the world could two acts be late, when all four acts is paid with one check. Duh.
Charlie
2 years ago
Sales person nice... makes you feel like you're going to get a better deal with a fixed rate
Sbwatts30
2 years ago
Wow! People are willing to make a buck anyway they can by creating a whole fraudulent organization!
8 year customer of just energy and commercial energy broker
2 years ago
So....to say its an scam is simply unfair because you dont understand how this works.....just energy is simply a supplier .....if your bill is high it is simply because you are consuming a high electric amount its based off of your energy consumption amount and ever customer experience is different ! I myself have been a customer for 8 yrs and have keep a very close watch on my rate and my usage and have compared my savings to bills prior to deregulation. And just doning the math i have saved on adverage with gas and electricity combined a consistent $2,500 a year. What you need to do instead of slandering a company who has many great reviews and happy clients , is educate yourself on why they are out here doing this in the first place. Then make an opinion and take it at the face value that no company has every rep representing the company the same way but that JOKE about the raise is something people use everyday it was most like meant to be a joking point and to boost an connection. Sincerly yours
A very happy 8 hr customer
Houston, TX
2 years ago
They do that all the time when they come over to my house and they want to see my bill like always, I tell them that I pay my bill on line and they want me to log in to show me what I'm really paying for. They want my information and I tell them no and that I'm not interested. ALL a big scam.......
Mississauga resident
2 years ago
A horrible company to deal with. Scary tactics and a scam. STAY AWAY.
AUTHORBonny OBrien
3 years ago from Troy, N.Y.
Thank you Dan for sharing your experience with us. Please take care of this right away.
Dan
3 years ago
A sales rep from 'Just Energy' talked to me today, and foolishly I provided him with my bill details, which he put into his tablet, and answered some questions on a phone call (on his phone, which was odd). He just seemed so convincing - I though he was affiliated with my utility companies! He implied I wasn't signed up until I entered the referral codes online (which he got from the phone call), so hopefully I'm not officially signed up. But I don't trust them - they have my bill info, and may use that phone call as confirmation. Why do my senses only kick in AFTER these encounters??
Anyway, I will be contacting Enbridge and Toronto Hydro first thing tomorrow to discuss NOT switching me over, and hopefully prevent anything from happening. Then I'm going to call Just Energy and inquire into what they may have signed me up for, and cancel that (if applicable) for good measure. I'll give updates.
rache;l
3 years ago
its a rip off they charge $200 jus to supply each month not saving me anything
Don't sign up for their green packages either.
3 years ago
I've had Just Energy as a provider for over 5 years now. And the reason I stay with them is because I have been through enough plan and rate adjustment trash to finally flex some muscle over my rates. And the fact I don't want to engage in that uphill battle with a new company, all over again. Their green packages (In Ontario) are a joke. You enroll in these programs only to see the rate increase for "Efficiency". I thought the whole idea of energy efficiency was to save money, not spend extra money for the so-called "clean energy". After I had enrolled in one of these programs I saw a gradual climb of 001.4 cents to the kWh per month and wondered why when I was promised a low "flat rate that won't change for a year". After calls and disputes and excuses of "The rate changes every month, we can't help it." I was finally informed that the price hike was due to Green program enrollment. Which, apparently, is a premium charge and not the so called money saving option the salesman hyped it up to be. Always read the contract and if they insist you don't "Have enough time" don't be afraid to close the door in their face (A lesson I didn't learn fast enough). So finally I removed myself from the Green program service (Which I thought, falsely, was saving me money) received instantly a 002.4 cent reduction in my kWh rate (which was at 011.6 cents, not the 006.7 rate I had before enrollment, and while I realize energy costs may have gone up this year, still, this company has to be pushed to do anything beneficial for the consumer). I have had to deal with these salesmen on numerous occasions and even had a clown from Summit Energy con their way into a signature, claiming it was just "proof for the boss that I showed up here", which I immediately disputed with the Ontario Energy Board. I had to send Summit Energy a formal letter requesting them to null the "contract" which the OEB informed me to do. And be sure to let OEB or the Energy board of your region know that you sent the company a letter requesting a nulling of the contract.
My advise to those dealing with these salespeople or companies and those who have signed a contract without being aware of what they signed is to immediately contact the government department or organization that deals with energy company disputes. Do this first because you were tricked into an agreement and because it will give you some leverage against these companies and their deceptive sales tactics. And ultimately because you officially file the report with the government over disputes with any of these companies so they can never claim, in the future, that you didn't act in time. And a final piece of advice, don't be afraid to threaten to leave their company, they tend to be more opened to doing what is beneficial for the consumer when they realize they can't simply fast talk their way deeper into your wallet. If you've been a costumer of theirs for years, express this point to them, it will gain you leverage when negotiating a lower rate.
I tried to cover everything I could think of and be as descriptive as possible because I have been on the learning end of this experience (In many ways still am) and understand the frustration of having to sift through bits and pieces of information trying to find what you need.
AUTHORBonny OBrien
3 years ago from Troy, N.Y.
Roger thank you so much for the link to this website. It is very helpful and I hope everyone will read it.
Roger
3 years ago
website
noinfohereatall
4 years ago
I wanted to find out some info. There is no useful information on this entire page. Grown adults crying about some GED door to door salesperson kids pressuring them? Just sad. Where are the exact rates, the pastebin bills, any specific info at all? There is none here. My search continues.
AUTHORBonny OBrien
4 years ago from Troy, N.Y.
Hi Monica,
They will be,out in full force soon,as we begin to go into the fall season. This season I'm going to put a sign on my door. I'm glad you didn't fall for the pitch. Its a lot of red tape to get out of it.
Monica Back
4 years ago
I just had a very shady encounter with one of these door to door sales girls... they had no ID, no brochure, nothing to tell me anything about their company or what they were selling. I guess I was just suppose to believe what they said and sign up, no questions asked? Really. I took a few minutes to check them out on the internet and seen nothing but bad reviews, I told them Not to come back that I believed they were scamming, I was threatened and called names! Very professional!
AUTHORBonny OBrien
4 years ago from Troy, N.Y.
Oh wow shut off notice,that is crazy. People should not trust door to door people.if you are looking for a new service,do the search for it.
Shut off notice
4 years ago
I was locked in five years with Just Energy! They want to charge me $250 to cancel the contract after a year of service. I did not see any savings whatsoever if anything my kilowatts doubled and my therms doubled . I called national grid to see what the rates were in order for me to get any kind of deal from " Just Energy" I would have to call them each month to adjust my rates and I never seen those adjustments. This company has scammed me and I get sick of it in order for me to cancel I had to move without getting penalized. This company has came to me and I get sick of it in order for me to cancel I had to move without getting penalized. I was afraid to turn on my lights and even keep my heat at 60
Beware Of "Just Energy", I Was Almost Scammed.
by Devin Gleason (2020-05-02)
I would like to tell you my experience with "Just Energy", which is a Natural Gas And Electricity Rate Flex Program. I came home from the corner store on Sunday afternoon, and found a young man in my hallway. He said he was from a company called "Just Energy". I asked him what that was, and he said I could save money by using their company. I said I was not interested, but he was persistent. So I gave him a moment of my time. He then asked to see my power bill, I asked why? He said he was going to show me how I could save money. I went my apartment and got my latest bill, and really not wanting to get involved with the whole thing. I wish I had not gotten the bill, and that I had been thinking better, but he caught me off guard.
I gave him the bill, and by this time he has his clipboard out, and is writing my information down on this form. He gave me a whole speal about rates and how they buy energy verses My National Grid company and locking in rates after 3 months. Gas in summer ( July or https://dichvuthetindung.tumblr.com/ Aug.) and electric in winter ( Jan or Feb). He talked so fast I could not keep up with him. I told him I would have to think about it, and asked him to leave info with me to go over, but no he was very pushy. He wanted me to sign a 5 year contract, which I again said no I need to think about it. Though he said by me signing the paper did not mean it was the actual contract. Once again I was not comfortable with it. I should of just said leave, but standing alone in a hallway with a stranger is kind of scary.
Anyway He said it was just to get the ball rolling if I chose to use " Just Energy", and then we had to call a customer service number, where they would ask me a few questions, and that was supposed to be it. Until I chose '"their company". Then a red flag went up when he told me my National Grid provider would send me a letter in a few weeks informing me of the changes to my choice of suppliers, and a letter from "Just Energy" would follow. Now this next part really threw me off. He wanted me to call the customer service line and tell them what a great job he did, and how good he was with info and such that he told me. He also wanted me to suggest that they should give him a raise. What the heck?
After 2 days I got a chance to look over this so called ' agreement, and I was shocked to see the fact if I went with " Just Energy" and wanted to cancel before my 5 year contract was up, I would have to pay for that! That is just crazy. So then I went online and looked for reviews on " Just Energy". I was shocked, and my heart went into my throat. There are even videos on youtube about this company. Just Energy isn't even accredited by the BBB, and had been charged for consumer fraud by the Attorney General Of NY, which is where I live. Check out
website they have about 22 reports regarding "Just Energy".
I was really quite upset and wanted to contact them right away, but their customer service department is only open Monday to Friday 9 am to 6 pm, and it was after 6 pm, so I tried to email them. After writing a very long and detailed email, I hit send, and I got an error message that my email did not go through. I had to wait until the next day to contact them. I called after 9 am, and explained the whole story to them. I told them the salesperson was very very pushy, and I was not happy at all. I told them I wanted to stay with my company. She said that they would cancel the whole thing. I hope this is true, as I don't want any surprises. I did manage not to be scammed by this company. I write this in hopes to help someone else out there avoid being scammed, especially the elderly people, which are easy prey for salespeople. I feel very bad for all the people who have been scammed by this company. If I ever do decide to switch my supplier I will do plenty of research before making such an important decision. Also this experience has opened my eyes to other people who may want to scam me, and I will be more careful in the future.
Update: Well as I mentioned above, the woman on the phone said she would cancel the whole thing. Well she lied. I got two letters in the mail from National Grid stating I had switched to "Just Energy". I called National Grid up right away and told them what had happened. They said they would take care of it, and put a block on my account so that "Just Energy" could have me switch over. My advice would be to call your provider after dealing with this company to insure they just don't go ahead and switch you over to their company.
Updated: December 7, 2012
Today my doorbell rang and it was an Just " Energy' guy, and I told him point blank I was not interested. I told him I already almost got scammed by them, and what I went through, and he was "like", I'm not trying to get you to switch companies. I said "No again". Then he had the nerve to ask me if anybody lived upstairs. I said no and closed the door on him. I just hope nobody in the neighborhood fell for these guys today.
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Comments
Sign in or sign up and post using a HubPages Network account.
0 of 8192 characters usedPost CommentNo HTML is allowed in comments, but URLs will be hyperlinked. Comments are not for promoting your articles or other sites.
sendingEdie Carter
2 years ago
I have been very satisfied with my bill, but they constantly claim you are late, sending out cut off notices. Not another bill I have had ever sent me a late notice because I'm not late. I have four acts. and write one check, they will send me notices, that one or two is late. I asked the lady this evening, how in the world could two acts be late, when all four acts is paid with one check. Duh.
Charlie
2 years ago
Sales person nice... makes you feel like you're going to get a better deal with a fixed rate
Sbwatts30
2 years ago
Wow! People are willing to make a buck anyway they can by creating a whole fraudulent organization!
8 year customer of just energy and commercial energy broker
2 years ago
So....to say its an scam is simply unfair because you dont understand how this works.....just energy is simply a supplier .....if your bill is high it is simply because you are consuming a high electric amount its based off of your energy consumption amount and ever customer experience is different ! I myself have been a customer for 8 yrs and have keep a very close watch on my rate and my usage and have compared my savings to bills prior to deregulation. And just doning the math i have saved on adverage with gas and electricity combined a consistent $2,500 a year. What you need to do instead of slandering a company who has many great reviews and happy clients , is educate yourself on why they are out here doing this in the first place. Then make an opinion and take it at the face value that no company has every rep representing the company the same way but that JOKE about the raise is something people use everyday it was most like meant to be a joking point and to boost an connection. Sincerly yours
A very happy 8 hr customer
Houston, TX
2 years ago
They do that all the time when they come over to my house and they want to see my bill like always, I tell them that I pay my bill on line and they want me to log in to show me what I'm really paying for. They want my information and I tell them no and that I'm not interested. ALL a big scam.......
Mississauga resident
2 years ago
A horrible company to deal with. Scary tactics and a scam. STAY AWAY.
AUTHORBonny OBrien
3 years ago from Troy, N.Y.
Thank you Dan for sharing your experience with us. Please take care of this right away.
Dan
3 years ago
A sales rep from 'Just Energy' talked to me today, and foolishly I provided him with my bill details, which he put into his tablet, and answered some questions on a phone call (on his phone, which was odd). He just seemed so convincing - I though he was affiliated with my utility companies! He implied I wasn't signed up until I entered the referral codes online (which he got from the phone call), so hopefully I'm not officially signed up. But I don't trust them - they have my bill info, and may use that phone call as confirmation. Why do my senses only kick in AFTER these encounters??
Anyway, I will be contacting Enbridge and Toronto Hydro first thing tomorrow to discuss NOT switching me over, and hopefully prevent anything from happening. Then I'm going to call Just Energy and inquire into what they may have signed me up for, and cancel that (if applicable) for good measure. I'll give updates.
rache;l
3 years ago
its a rip off they charge $200 jus to supply each month not saving me anything
Don't sign up for their green packages either.
3 years ago
I've had Just Energy as a provider for over 5 years now. And the reason I stay with them is because I have been through enough plan and rate adjustment trash to finally flex some muscle over my rates. And the fact I don't want to engage in that uphill battle with a new company, all over again. Their green packages (In Ontario) are a joke. You enroll in these programs only to see the rate increase for "Efficiency". I thought the whole idea of energy efficiency was to save money, not spend extra money for the so-called "clean energy". After I had enrolled in one of these programs I saw a gradual climb of 001.4 cents to the kWh per month and wondered why when I was promised a low "flat rate that won't change for a year". After calls and disputes and excuses of "The rate changes every month, we can't help it." I was finally informed that the price hike was due to Green program enrollment. Which, apparently, is a premium charge and not the so called money saving option the salesman hyped it up to be. Always read the contract and if they insist you don't "Have enough time" don't be afraid to close the door in their face (A lesson I didn't learn fast enough). So finally I removed myself from the Green program service (Which I thought, falsely, was saving me money) received instantly a 002.4 cent reduction in my kWh rate (which was at 011.6 cents, not the 006.7 rate I had before enrollment, and while I realize energy costs may have gone up this year, still, this company has to be pushed to do anything beneficial for the consumer). I have had to deal with these salesmen on numerous occasions and even had a clown from Summit Energy con their way into a signature, claiming it was just "proof for the boss that I showed up here", which I immediately disputed with the Ontario Energy Board. I had to send Summit Energy a formal letter requesting them to null the "contract" which the OEB informed me to do. And be sure to let OEB or the Energy board of your region know that you sent the company a letter requesting a nulling of the contract.
My advise to those dealing with these salespeople or companies and those who have signed a contract without being aware of what they signed is to immediately contact the government department or organization that deals with energy company disputes. Do this first because you were tricked into an agreement and because it will give you some leverage against these companies and their deceptive sales tactics. And ultimately because you officially file the report with the government over disputes with any of these companies so they can never claim, in the future, that you didn't act in time. And a final piece of advice, don't be afraid to threaten to leave their company, they tend to be more opened to doing what is beneficial for the consumer when they realize they can't simply fast talk their way deeper into your wallet. If you've been a costumer of theirs for years, express this point to them, it will gain you leverage when negotiating a lower rate.
I tried to cover everything I could think of and be as descriptive as possible because I have been on the learning end of this experience (In many ways still am) and understand the frustration of having to sift through bits and pieces of information trying to find what you need.
AUTHORBonny OBrien
3 years ago from Troy, N.Y.
Roger thank you so much for the link to this website. It is very helpful and I hope everyone will read it.
Roger
3 years ago
website
noinfohereatall
4 years ago
I wanted to find out some info. There is no useful information on this entire page. Grown adults crying about some GED door to door salesperson kids pressuring them? Just sad. Where are the exact rates, the pastebin bills, any specific info at all? There is none here. My search continues.
AUTHORBonny OBrien
4 years ago from Troy, N.Y.
Hi Monica,
They will be,out in full force soon,as we begin to go into the fall season. This season I'm going to put a sign on my door. I'm glad you didn't fall for the pitch. Its a lot of red tape to get out of it.
Monica Back
4 years ago
I just had a very shady encounter with one of these door to door sales girls... they had no ID, no brochure, nothing to tell me anything about their company or what they were selling. I guess I was just suppose to believe what they said and sign up, no questions asked? Really. I took a few minutes to check them out on the internet and seen nothing but bad reviews, I told them Not to come back that I believed they were scamming, I was threatened and called names! Very professional!
AUTHORBonny OBrien
4 years ago from Troy, N.Y.
Oh wow shut off notice,that is crazy. People should not trust door to door people.if you are looking for a new service,do the search for it.
Shut off notice
4 years ago
I was locked in five years with Just Energy! They want to charge me $250 to cancel the contract after a year of service. I did not see any savings whatsoever if anything my kilowatts doubled and my therms doubled . I called national grid to see what the rates were in order for me to get any kind of deal from " Just Energy" I would have to call them each month to adjust my rates and I never seen those adjustments. This company has scammed me and I get sick of it in order for me to cancel I had to move without getting penalized. This company has came to me and I get sick of it in order for me to cancel I had to move without getting penalized. I was afraid to turn on my lights and even keep my heat at 60