Evaluasi Penerapan E-Government dalam Pembuatan E-KTP di Kantor Dinas Kependudukan dan Pecatatan Sipil Kabupaten Pinrang
DOI: https://doi.org/10.26618/zjypwc45
Abstract
This study aims to describe and analyze the implementation of e-Government in the issuance of e-KTPs at the Population and Civil Registration Office of Pinrang Regency. This study uses a qualitative descriptive approach with data collection techniques through observation, in-depth interviews, and documentation. The theory used in this study is the evaluation theory developed by William Dunn (2003:610), which examines the impact on effectiveness, efficiency, quality, performance, and productivity. The results show that e-Government provides benefits to the community in the issuance of e-KTPs at the Dukcapil Office. The responsibility of the Population and Civil Registration Office of Pinrang Regency is like that of a beautiful operator to the community. In general, the implementation of e-Government has had a positive impact on the community, although improvements are needed from all parties to create a more equitable and sustainable partnership.
Downloads
Published
Issue
Section
License
In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online).
The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal.
The Department of Public Administration, Faculty of Social and Political Sciences, University of Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) has the right to reproduce and distribute this article and the author is not allowed to republish the same article that has been published in this journal.
Manuscript Authenticity and Copyright Statement can be downloaded: Click Here
After filling out the statement, please send it via email: kimap@unismuh.ac.id
