Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
KIMAP: Kajian Ilmiah Administrasi Publik, with registered number ISSN 2746-0460 (Online), is a peer-reviewed, open access journal published six times a year or once every two months, namely February, April, June, August, October, December by the State Administration Study Programme, Faculty of Social and Political Sciences, University of Muhammadiyah Makassar. This journal aims to be an academic forum for researchers, academics, practitioners, and policy makers in exploring strategic issues and innovations in governance and public services. The main coverage of this journal includes public policy, public management, governance, decentralisation, public services, and sustainable development in the context of public administration.
In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online). The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal. The Department of Public Administration, Faculty of Social and Political Sciences, University of Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) has the right to reproduce and distribute this article and the author is not allowed to republish the same article that has been published in this journal. Manuscript Authenticity and Copyright Statement can be downloaded: Click Here After filling out the statement, please send it via email: kimap@unismuh.ac.id
Pengembangan Model Blue Governance untuk Pemerintah Daerah Pesisir Indonesia dengan Pendekatan Literature Review
Abstract : Artikel ini menyintesis literatur untuk merumuskan model blue governance yang operasional bagi pemerintah daerah pesisir Indonesia. Dengan tinjauan pustaka sistematis (scoping review) atas publikasi 2000–2025, penelusuran awal 1.250 temuan disaring menjadi 40 artikel yang relevan. Sintesis menunjukkan tiga pilar kunci tata kelola: (1) otonomi daerah untuk penyesuaian kebijakan dengan konteks lokal; (2) integrasi ekosistem guna menautkan pemanfaatan dan konservasi (termasuk blue carbon seperti mangrove dan seagrass); dan (3) partisipasi publik yang dioperasionalkan melalui Forum Musyawarah Pesisir serta pelembagaan kearifan lokal. Dibandingkan kerangka ICZM, MSP, dan EBM, model yang diusulkan lebih kontekstual pada desentralisasi Indonesia dan menempatkan partisipasi sebagai mekanisme legitimasi kebijakan. Implikasi praktis mencakup integrasi model ke RPJMD/RTRW, pembentukan Dewan Pesisir Daerah dan Satgas Blue Governance (kemitraan aparatur komunitas), optimalisasi dana desa untuk aksi biru, serta monitoring partisipatif berbasis komunitas dan perguruan tinggi. Rekomendasi menargetkan perbaikan koordinasi lintas-level, pengelolaan trade-off konservasi pembangunan, dan penguatan data. Keterbatasan utama terletak pada absennya validasi lapangan, sehingga studi mixed-methods pada lokasi percontohan disarankan. Secara keseluruhan, model ini menawarkan kerangka praktis untuk mewujudkan tata kelola pesisir yang inklusif, resilien, dan berkelanjutan, sekaligus menopang pencapaian SDGs dan NDC Indonesia. Kata Kunci: blue governance; otonomi daerah; partisipasi publik; integrasi ekosistem; ekonomi biru; pesisir Indonesia.
Copyright (c) 2025 Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
Strategi Pengelolaan Aset Daerah di Badan Pengelolaan Keuangan dan Aset Daerah (BPKAD) Kota Makassar
: This study aims to analyze the regional asset management strategy at the Regional Financial and Asset Management Agency (BPKAD) of Makassar City in order to improve the effectiveness, efficiency, and accountability of regional asset management. This research is motivated by various challenges faced by BPKAD, such as suboptimal asset utilization, limited proof of asset ownership, assets controlled by unauthorized parties, and limited integration between administrative data and physical asset data. This study uses a qualitative method with a case study approach. Data were obtained through interviews, observation, and documentation. Informants in this study consisted of six people who played a direct role in asset management, namely Muh. Dakhlan, Islamiyah Sondeng, Maryana Panggalo, Muh. Rahmatullah, Muhammad Tahir, and Muh. Yusuf. Data analysis was carried out through the stages of data reduction, data presentation, and drawing conclusions. The results of the study indicate that asset management at BPKAD faces strengths in the form of regulatory and infrastructure support, weaknesses in human resources and information systems, opportunities in the form of technological developments and cooperation with third parties, and threats in the form of potential asset misuse and regulatory changes. Based on the SWOT analysis, strategies that can be implemented include optimizing asset utilization through the asset management information system (SIMBAKDA), increasing human resource capacity, strengthening asset inventory and certification, and implementing the principles of transparency and accountability as well as better governance in Makassar City.
Peran Badan Pengawas Pemilihan Umum Dalam Pencegahan Praktik Money Politics Pada Pemilihan Kepala Daerah 2024 Di Kabupaten Sinjai
This study aims to analyze the role of the Election Supervisory Agency (Bawaslu) in efforts to prevent the practice of money politics in the 2024 Regional Head Election (Pilkada) in Sinjai Regency. This study uses a qualitative descriptive research method with a case study approach, this study was conducted for approximately two months at the Secretariat of the Sinjai Regency Election Supervisory Agency. Data collection was carried out through observation, interviews, and documentation. The results of the study indicate that the Sinjai Regency Election Supervisory Agency (Bawaslu) has carried out its role and responsibilities well in the regional head election (Pilkada) process in Sinjai Regency. Based on the analysis of the four indicators, it was found that the Sinjai Regency Election Supervisory Agency (Bawaslu) always strives to carry out its duties and promises to prevent the practice of money politics and ensure that the election process continues to run effectively. This study underlines the importance of utilizing technology in increasing effectiveness and accountability in preventing the practice of money politics in the election process in Sinjai Regency.
Implementasi Peraturan Daerah Nomor 4 Tahun 2023 Tentang Pengelolaan Sampah Di Pesisir Kecamatan Galesong Utara Kabupaten Takalar
This study aims to analyze the implementation of Regional Regulation Number 4 of 2023 concerning waste management in the coastal area of Galesong Utara District, Takalar Regency. The research employs a descriptive qualitative method, with data collected through observation, interviews, and documentation. Data were analyzed using the stages of data reduction, data display, and conclusion drawing. The findings reveal that policy implementation is influenced by four main aspects: communication, resources, implementers’ disposition, and bureaucratic structure. Socialization and inter-agency coordination play crucial roles in enhancing public awareness and participation. However, several challenges remain, including limited facilities, human resources, and financial support. Despite these obstacles, implementers consistently strive to strengthen community involvement in coastal waste management. The study concludes that the effectiveness of waste management depends on strong collaboration, transparent communication, adequate resources, a committed implementing apparatus, and an efficient bureaucratic framework that supports sustainable coastal governance.
Implementasi Program Desa Anti Korupsi Di Desa Pakatto Kecamatan Bontomarannu Kabupaten Gowa
: The purpose of this research is to find out how the implementation and obstacles of the anti-corruption village program in Pakatto Village, Bontomarannu District, Gowa Regency. The theory used in this study is the program implementation theory according to Charles O. Jones which mentions three basic activities, namely organization, interpretation, and application. The research method used is qualitative descriptive. The results of the study show that the implementation of the anti-corruption village program in Pakatto village initiated by the Corruption Eradication Commission in its implementation has been good. Judging from the structural organization and integrity of human resources, it has run optimally. From the aspect of interpretation, the program implementers have understood the goals and guidelines of the village program. In the implementation aspect, it was found that the realization of the implementation of the village work program went smoothly by holding a coffee morning activity with a Focus Group Discussion scheme and the existence of an Independent Digital Platform connected to the Website. Keywords: Implementation, Program, Anti-Corruption Village
Kualitas Pelayanan Publik Dinas Perpustakaan Dan Kearsipan Provinsi Sulawesi Selatan
Abstract : This study aims to determine the Quality of Public Services of the Library and Archives Service of South Sulawesi Province. The research method used is a descriptive method with a qualitative approach, while the data collection method is through observation, interviews and documentation. The results of this study indicate that the Quality of Public Services of the Library and Archives Service of South Sulawesi Province, based on 5 indicators according to Zeithaml regarding the quality of public services, namely 1) Physical evidence (tangible) of the provision of physical facilities in the library such as air conditioning, tables, computers, and mobile library services, as well as active promotion through social media 2) Reliability, namely services that are fairly consistent, timely, and equal to all visitors 3) Responsiveness is seen from the quick response of employees to visitor needs, 4) Assurance, namely consistent services according to Standard Operating Procedures (SOP) provide a sense of security and trust for visitors 5) Empathy is seen from employee participation in various literacy activities in 24 Regencies/Cities.
Evaluasi Penerapan E-Government dalam Pembuatan E-KTP di Kantor Dinas Kependudukan dan Pecatatan Sipil Kabupaten Pinrang
This study aims to describe and analyze the implementation of e-Government in the issuance of e-KTPs at the Population and Civil Registration Office of Pinrang Regency. This study uses a qualitative descriptive approach with data collection techniques through observation, in-depth interviews, and documentation. The theory used in this study is the evaluation theory developed by William Dunn (2003:610), which examines the impact on effectiveness, efficiency, quality, performance, and productivity. The results show that e-Government provides benefits to the community in the issuance of e-KTPs at the Dukcapil Office. The responsibility of the Population and Civil Registration Office of Pinrang Regency is like that of a beautiful operator to the community. In general, the implementation of e-Government has had a positive impact on the community, although improvements are needed from all parties to create a more equitable and sustainable partnership.
BUDAYA KERJA KEPALA DESA DALAM PELAYANAN MASYARAKAT DI DESA MASSENRENGPULU KABUPATEN BONE
This research aims to determine the work culture of village heads in community services in Masserengpulu Village, Bone Regency. Very influential in improving community services, as well as helping identify areas that need improvement and creating strategies to build a healthy and positive work culture. The research method used is a naturalistic research method with a qualitative approach. Data was obtained through interviews and document analysis to understand the work culture of village heads in community services. The results of the research show that the Village Head's work culture in community services in Massenrengpulu Village, Bone Regency is still lacking in discipline due to staff who are still irregular in their working hours, the implementation of the Village Head's openness principle, there is deliberation in resolving problems, mutual respect is still lacking and the Village Head's cooperation is still lacking, because the Village Head rarely shows himself at the village office when meetings are held, which is a form of failure in building an effective cooperative nature, this hampers the improvement of services which will ultimately affect the quality of services provided to the community.
Manajemen Sumber Daya Manusia Dalam Meningkatkan Pelayanan Nasabah Di Pt Bank Bni Kecamatan Somba Opu Kabupaten Gowa
This research aims to analyze human resource management in supporting service improvement. The research method used is descriptive qualitative. Data was collected through interviews, documentation and media review. The research results show that. The work assignment indicator shows that the work assignment in improving customer service at PT Bank BNI Gowa Branch has been carried out quite well, the work quality indicator can be concluded that BNI Gowa Branch customers are satisfied with the products, promotions and services provided in accordance with customer expectations, the quantity indicator shows that transactions at Bank BNI Gowa Branch are quite fast and good, the timeliness indicator shows that work is always carried out on time, then the utilization of time used by each employee is currently quite good, and the cost effectiveness indicator shows that BNI Branch employees Gowa has been quite effective in maximizing standard guidelines when transacting with customer.
Application in Qualitative & Quantitative Research
The aim of this study is to explain the discourse and differences between research, quantitative research and qualitative research. Qualitative research, based on the philosophy of postpositivism, is used to examine the condition of natural objects with the aim of understanding phenomena. Qualitative research is an intense communication process between the researcher and the phenomenon being studied. Quantitative research, which is based on the philosophy of positivism, is used to study a specific population or sample, collect data using research instruments, and then analyze the data quantitatively or statistically to test a predetermined hypothesis. Quantitative research and qualitative research differ in terms of the criteria, processes, and competencies used.
STRATEGI PEMERINTAH DALAM MENGENDALIKAN ANGKA KEMISKINAN DI DINAS SOSIAL KABUPATEN BANTAENG
Poverty is an economic phenomenon that has become a serious issue that must be addressed immediately. This phenomenon is a serious problem not only in Indonesia but also worldwide. The aim of this research is to identify the strategies used by the government of Bantaeng Regency to control poverty rates.This study employs a qualitative approach using observation, interviews, and documentation methods. The research findings reveal that the poverty rate in Bantaeng Regency was initially at 8%, then increased to 9% after the Covid-19 pandemic before dropping back to 8%, with fluctuations that were not too significant. According to the Social Affairs Office of Bantaeng Regency, the factors contributing to poverty include the Covid-19 outbreak, education level, low income, lack of skills, stagnant mindset, inadequate healthcare, and economic uncertainty. The government's strategy for controlling poverty in Bantaeng Regency includes social assistance programs and improving human resource quality through education. Social assistance helps the economic development of the community by ensuring their basic needs are met, and the aid provided can serve as capital for starting businesses. Meanwhile, enhancing human resource quality through education helps improve people's skills in various fields. Based on the data obtained, the implementation of these strategies has successfully controlled the poverty rate in Bantaeng Regency.
KINERJA PEGAWAI DALAM PELAYANAN PUBLIK PADA DINAS PERPUSTKAAN DAN KEARSIPAN KABUPATEN LUWU
This research aims to determine the performance of employees in public services at the Luwu Regency Library and Archives Service. This type of research uses qualitative methods, data collection techniques through observation, interviews and documentation. The results of the research show that: (1). Professionalism, in carrying out the duties of the Luwu Regency library and archives service staff, they have abilities that are in accordance with their respective main duties and functions in providing services to visitors. (2 Proportional, employees carry out their duties based on their respective duties so that there is no overlap between one field and another (3). Accountable, decision making has been carried out transparently, identifying problems that occur. (4 Effective and Efficient , the application of innovation that makes visitors interested in coming to the library
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Masyarakat Di Kabupaten Gowa
This study aims to determine the effect of service quality on public satisfaction at the Gowa Regency Public Service Mall. The research method used is quantitative with data collection techniques through questionnaires, observation, and documentation. A sample of 100 respondents was selected using the Accidental Sampling technique. Data collection techniques in this study: Descriptive Statistics, Validity Test, Reliability Test, Simple Regression Analysis, Hypothesis Test. The results of the study indicate that service quality consisting of tangibles, reliability, responsiveness, assurance, and empathy dimensions has a positive and significant effect on public satisfaction. This is evidenced by a partial test which shows a significant value of 0.000 <0.05, it is known that the coefficient of determination R square has a value of 0.513 or 51.3%. Thus, improving service quality can increase public satisfaction with the services provided at the Gowa Regency Public Service Mall.
Efektivitas E-Government Pembayaran Pajak Kendaraan Bermotor Berbasis Aplikasi Bapenda Sulsel
Abstract The purpose of the study was to determine the Effectiveness of E-Government Motor Vehicle Tax Payments based on the Bapenda Sulsel Mobile Application at the Regional Revenue Agency of South Sulawesi Province. The type of research uses a qualitative method with a descriptive research type, data collection techniques through observation, interviews, and documentation. The results of the study indicate that the Effectiveness of Motor Vehicle Tax Payments based on the Bapenda Sulsel Mobile Application at the Regional Revenue Agency of South Sulawesi Province can be categorized as quite effective, because of the three indicators only one is not yet effective. Achievement of objectives in its implementation is efficient in terms of time and the realization of Motor Vehicle Tax growth has increased significantly which has contributed greatly to Regional Original Income. Integration carried out with several other agencies and various methods of socialization, namely direct socialization to the community. Adaptation in terms of human resources is not adequate, there is still a lack of human resources for the development of this application, but the infrastructure is adequate.
Pengelolaan Barang Inventaris Milik Daerah di Kota Makassar
This study aims to ensure transparency, accountability, and efficiency in the management of regional inventory goods at the Makassar city regional secretariat office. By using a qualitative research method with a descriptive approach, it is intended to dig up as much information as possible from the research problem. Based on the results of the study, the management of regional inventory goods is in the form of: (1) data collection of regional inventory goods management that conducts an inventory of regional goods at least once a year. (2) In recording the management of regional inventory goods, it is usually done at least once a year to ensure the accuracy and sustainability of the data. However, some organizations may record more often. (3) As for the elimination of regional inventory goods management at the Makassar city regional secretariat office, it is proposed that the elimination process be managed by the regional financial and asset management agency. (4) Maintenance of regional goods is carried out periodically based on the condition of the goods proposed in a state that is not suitable for use or damaged within the scope of the regional secretariat. (5) As well as reporting regional inventory goods at the Makassar city regional secretariat office has been in accordance with the reporting based on the regulations that apply every year and semester.
Etika Pelayanan Publik Di Kantor Kecamatan Enrekang Kabupaten Enrekang
Providing services cannot be separated from service ethics which of course has an impact on public satisfaction with the services provided at the Enrekang District Office. This research certainly discusses public service ethics which are summarized in four indicators, namely Equality, Quity, Loyalty and Responsibility. The research results showed that the four indicators were still far from what was expected, where the four indicators were not included in a Standard Operating Procedure. The absence of Standard Operating Procedures is a benchmark for the services provided by the Enrekang District Office. So in this case, presenting Standard Operating Procedures is intended as a guideline in providing public services which of course cannot be separated from the four indicators of public service ethics discussed. Therefore, the recommendation from researchers is of course that the establishment of Standard Operating Procedures must be implemented at the Enrekang District Office as an effort to realize excellent public services.
Penerapan Kebijakan Aplikasi Tourism Makassar Sebagai Media Promosi Di Dinas Pariwisata Kota Makassar
The aim of the research is to determine the implementation of the Makassar Tourism Application Policy as a Promotional Media in the Makassar City Tourism Office. This type of research is qualitative research with descriptive research type. Data collection techniques use observation, interviews and documentation methods. The results of the research are that communication in the Makassar Tourism application at the Makassar City Tourism Office always prioritizes communication, the communication referred to here is socialization. Therefore, each field always holds activity meetings in each field so that employees can communicate directly with tourists who come from outside Sulawesi so they can implement a good and polite communication system towards tourists. Resources in the existing Makassar Tourism application. The Makassar City Tourism Office continues to strive to improve the human resources in the office, because Makassar City is a city that is famous for its tourist attractions that can attract tourists, culinary food, etc.
Budaya Kerja Kepolisian Dalam Pelayanan Masyarakat Di Polsek Anggeraja Kabupaten Enrekang
The aim of the research is to determine the work culture of the police in community service at the Anggeraja Police, Enrekang Regency. This type of research uses qualitative methods with a descriptive research type. Data collection techniques are through observation, interviews and documentation. The results of the research show that the Anggeraja Police Department's service to the community is said to be quite good, but there are several obstacles, namely regulations and the community's views on service and values. -Society's values are not fully implemented in accordance with the professional code of ethics. There are habits, rules and values as a reference for acting in solving problems. The Police Code of Ethics as a guideline for carrying out their duties cannot be said to be optimal when police officers are in the field in their assigned area. In reality, the police have not provided good services to the community because of favoritism and exclusion.
KUALITAS PELAYANAN PUBLIK DI KANTOR SATUAN PENYELENGGARA ADMINISTRASI SIM SATLANTAS POLRES TAKALAR
This research aims to evaluate the quality of public services for making driving licenses at the Takalar Police traffic police driving license administration unit office by considering analysis of service costs, service facilities and service attitudes. The research method uses a descriptive qualitative approach where data is obtained through interviews, observations and documentation in the field involving various related parties such as traffic police officers and SIM service users who have direct experience with services at the Takalar Police Traffic Unit. The results of the research show that the quality of public services at the Takalar Police traffic police office is influenced by several inhibiting factors such as service costs, service attitudes of officers, inadequate availability of facilities and still need to be improved. In-depth analysis of aspects that provide a comprehensive picture of the quality of public services at the Takalar Police Traffic Unit.
PENGARUH FASILITAS KESEHATAN TERHADAP KEPUASAN PASIEN DI PUSKESMAS SALUGATTA KECAMATAN BUDONG-BUDONG KABUPATEN MAMUJU TENGAH
The aim of this research is to find out how much influence health facility variables have on patient satisfaction variables at the Salugatta Community Health Center, Budong-Budong District, Central Mamuju Regency. This research uses quantitative research methods with descriptive research type. The data collection technique was through a survey using a questionnaire given to patients at the Salugatta Health Center in January with a sample size of 88 respondents. The results of this study show that health facilities have a significant effect on patient satisfaction. And the results of the health facility hypothesis test (X) have a positive effect on patient satisfaction (Y). This is indicated by the value of tcount > ttable with a value of 18.123 > 1.987 with a significance value of 0.001 < 0.05. Based on the coefficient of determination (R Square) of 0.792, which means the influence of health facilities (X) on patient satisfaction (Y) is 79% while the rest is influenced by other factors. It is hoped that the implications of this research will be for the Central Mamuju Regency government to be able to improve existing infrastructure at the Salugatta Community Health Center so that it can increase patient satisfaction, because health facilities are very important for the community.
Etika Pelayanan Publik Pada Kantor Dinas Kependudukan Dan Catatan Sipil Kota Makassar
The results of this research show that Service Ethics at the Makassar City Population and Civil Registry Office in terms of the services provided to the community have been said to be effective, accurate and of high quality, where the population registration process, issuance of identity documents such as KTPs and birth certificates, as well as other services have met community administrative needs quickly and accurately. The services provided by the Makassar Civil Registry Office are designed to be efficient and also save time for the public. Then the public services established at the Makassar City Population and Civil Registry Office have similarities in the process of processing documents such as Digital KTPs, Family Cards, birth certificates, and so on. The process generally involves gathering the required information and documents, verifying the data, and printing the requested documents.
Analisis Good Governace Pada Pelayanan E-Pasport
The porpuse of the research is to determine the quality of servicein the government apparatus based electronic passport, in this study using 5 indicators that tangible, Responsiviness, Realibility, Assurance, and Empathy. And alsosee at the factors that influence the quality of service indicators Organizations, Human Resource, and Service System. The methoduse disdescriptive quantitative method using frequency distribution, and the data collection were interviews, observation, documentation andquestionnaires. With research sites at the Immigration Office Class 1 Bandung. Results ofthe research is that thequality of service in thegovernment apparatus based electronic passport given tothe publicis Very Good”as indicated by the scale 4.21cumulative indexofthe highest value 5.The variables that have the highest value is in the variable Assurance (Warranty) with a score value of 4.60 with the category of “Very Good” and the variable that gets the lowest score by the public is the variable empathy with a score value of 3.97although the category of “Good”. As for the factor of influence in the organization’s services are among the factors, for cesor human resources and service system. Then there commendations givent o the immigration office in Bandung is in grade 1 to further enhancethe quality of His ministry, especially in the Empathy dimension of hospitality, courtesy and discriminatory actions in serving.
Strategi Pemerintah Daerah Dalam Menangani Ernikahan Dini Di Kabupaten Barru
This research aims to determine the regional government's strategy in dealing with early marriage in Barru Regency. The type of research used is qualitative research, data collection uses observation, interview and documentation techniques. The results of the research show that the regional government's strategy in dealing with early marriage in Barru Regency is considered optimal, where the rate of early marriage will decrease in 2022 after experiencing an increase in 2021. Strength, with the presence of religious counselors in each sub-district and the involvement of parents and teenagers . In terms of weaknesses, there are still many people who hold strong traditions and have a low level of understanding regarding the risks of early marriage. Furthermore, from an Oppertunity perspective, this strategy is not only implemented by one element but certainly involves others such as the community and also the relevant regional government. The last one is Thearth, where the divorce rate, poverty and educational backwardness are increasing. The internal factor that influences this research is laziness.
Manajemen Sumber Daya Manusia Di Puskesmas Polongbangkeng Utara Kabupaten Takalar
This research aims to determine the description of Human Resources Management at the North Polongbangkeng Community Health Center, Takalar Regency. This type of research uses a qualitative approach. The data collection technique was carried out using triangulation, the data processed tended to be qualitative data, data analysis was inductive/qualitative. The results of the research showed that the implementation of Human Resource Management had been carried out well at the North Polongbangkeng Community Health Center, Takalar Regency through selection, assessment, compensation and development indicators. Regarding the selection process where employees are selected carefully in accordance with the selection criteria that have been determined in government policies/regulations. with employee performance appraisals where employees who have good competencies and skills and include related documents will also have an influence on their performance achievements.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPATUHAN WAJIB PAJAK PADA KANTOR PELAYANAN PAJAK PRATAMA MAKASSAR SELATAN
The purpose 0f this study was to find out how much influence service quality had on taxpayer compliance at the South Makassar Primary Tax Service Office. This study used quantitative. Data collection techniques used questionnaires and documentation. The data analysis technique used simple linear regression analysis. The data validation technique was obtained through validation tests reliability tests. The results of this study indicated that service quality had a positive and significant effect on taxpayer compliance at the South Makassar Primary Tax Service Office. Based on the output results of the summary model, it was positive because seen from the magnitude of the regression value of R Square was 0,280. So it could be concluded that the variable X (quality of service) had an influence of 28,0% on the variable Y (Taxpayer compliance) and the remaining 72,0% was influenced by other factors. Which meant that quality of service at the Makassar Primary Tax Service Office was quite good in increasing taxpayer compliance.
Copyright (c) 2023 Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
STRATEGI PELAYANAN ADMINISTRASI PEMERINTAH DAERAH KABUPATEN TAKALAR
This study aims to find out how to staretegi services in the national unity body and takalar district politics in order to realize effective administrative services. The number of informants in this study was 8 (eight) people. By using interview data collection techniques, observations, documentation, company documents, and literature studies. The results showed that the administrative service strategy in the national unity agency and takalar district politics can be seen from the aspects of 1) community service attributes have been said to be effective, this can be seen from the facilities and infrastructure that are sufficient, 2) aspects of the approach to improving services cannot be said to be effective, this is because employees are still slow in completing correspondence which is influenced by lack of human resources, 3) the management implementation aspect also cannot be said to be effective, this is because the training for employees in the KESBANGPOL agency in Takalar Regency is still lacking, and the 4th aspect) of the feedback system has been said to be effective, namely from the skills of the Head of the National Unity Agency and Takalar Regency Politics in understanding the obstacles experienced by the community
Copyright (c) 2024 Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
KERJA SAMA PEMERINTAH DAN MASYARAKAT MENGATASI PERMASALAHAN SAMPAH DI KABUPATEN PANGKEP
This study aims to determine the form of government and community cooperation in overcoming waste problems in Mappasaile Village, Pangkajene District, Pangkep Regency. The research method used is a qualitative research method. Using data collection techniques through observation, interviews, and documentation. Research informants 5 people were determined using a purposive sampling technique. Data validation techniques use source triangulation, technical triangulation, and time triangulation. Data analysis techniques using data reduction techniques, data presentation, and drawing conclusions. The results of the research show that the form of cooperation between the government and the people of the Mappasaile Village uses Transparency, when carrying out community service; Responsiveness, when the government understands the needs of the community, Consensus on different interests in the community, Equal rights, Effectiveness and efficiency when making regulations related to waste, Accountability by jointly carrying out community service between the government and the community.
Gaya Kepemimpinan Kepala Dinas Pemadam Kebakaran Kota Makassar
This study purposed to find out the leadership style of the head at Makassar city fire department. The study used qualitative, with 6 informants. Data collection techniques used the method of direct observation, in-depth interviews, and documentation. The results of this study showed that transformational leadership seen from charisma, inspiration, intelligence, and individualism had run well because the head of the department used it been in every conditions and situations faced when leading. While the ability of employees and members of the Makassar city fire service team personnel showed that they worked optimally without having directions from the Makassar city fire department head because they already had their main duties and functions according to their respective fields.
Copyright (c) 2021 Kajian Ilmiah Mahasiswa Administrasi Publik
Pengaruh Revitalisasi Prasarana Terhadap Kualitas Pelayanan Di Puskesmas Mannanti
The purpose purposed to determine the effect of infrastructure revitalization on the quality of service at the Mannanti Health Center in Tellulimpoe Sub-District, Sinjai Regency. The type of research used quantitative descriptive research, while the data collection techniques used observation, questionnaire and documentation. While the opinions and perceptions of 20 respondents at the Mannanti Public Health Center in tellulimpoe sub-district, Sinjai Regency and 50 respondents from the community who used health services. Data Sources used primary data and secondary data, data analysis techniques were data reduction, data presentation and verification. The results showed that the Variable X Indicator of Infrastructure Revitalization got an average value of 38%vthat the indicators of the influence of Infrastructure Revitalization (physical interventions, economic rehabilitation and institutional revitalization) were good enough, Variable Y was obtained an average value of 63% in conclusion (Tangible, empathy, reliability, responsiveness and confidence) in the good category, and Variable infrastructure revitalization had a positive and significant effect explaining that the significant value of infrastructure revitalization was 0,000 less than 0.05 while the t count was 37,605.
Pengambilan Keputusan Majelis Hakim Dalam Perkara Perceraian Di Pengadilan Agama Kabupaten Sidrap
This study aimed to analyze and describe the decision making of the panel of judges in divorce cases in the religious court of Sidrap Regency. This study used a case study with qualitative research. The research data were collected through observation, interviews, documentation. Data validation was carried out by source trigulation, techniques, and then analyzed through data reduction, data presentation, and conclusions. The results showed that the decision making of the panel of judges in divorce cases in the religious court of Sidrap district was based on 3 (three) indicators, namely the intelligence stage was in accordance with the systematics of the trial in making decisions of the Panel of Judges in divorce cases in the Religious Court of Sidrap Regency, then the design stage was completed. In accordance with the identification steps and in the formulation of problem solving related to divorce cases and the election stage, there were two alternative choices of decisions, namely the accepted or not accepted options, but there were still the plaintiffs or defendants who objected to the decision of the panel of judges Keywords: Decision Making, Panel of Judges, Divorce Case
Copyright (c) 2021 Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)