Public Communication Strategy in Increasing Community Involvement in Central Java
Abstract
The role of public communication is of utmost significance in changing the dynamics of society, encompassing social, political, and economic aspects. This research analyzes the public communication strategy through social media, particularly Twitter, conducted by Ganjar Pranowo, the Governor of Central Java. The research method used in this study is content analysis with social media. Hashtags, as a key element in the communication strategy, play an important role in building a positive image of Central Java. Hashtag analysis reveals Ganjar Pranowo's focus on promoting comfort, infrastructure and handling COVID-19 in his region. Interaction patterns with official government and media accounts show strong collaboration in disseminating transparent information and increasing public engagement. Governor Ganjar Pranowo's active engagement on social media reflects an effective strategy to build trust and increase public engagement in modern governance. The results of this study provide insights into the potential and role of social media in strengthening public communication in the realm of government.
Keywords
Full Text:
PDFReferences
Agani, M. H. A., Mustari, N., Harakan, A., & Hartaman, N. (2022). Responsibility of Digital-Based Complaints Services at the Honor Board of Election Organizers of The Republic of Indonesia (DKPP RI) During Pandemic. Jurnal Studi Pemerintahan, 13(2), 188–221. https://journal.umy.ac.id/index.php/jsp/article/view/13740%0Ahttps://journal.umy.ac.id/index.php/jsp/article/download/13740/7547
Allagui, I., & Breslow, H. (2016). Social media for public relations: Lessons from four effective cases. Public Relations Review, 42(1), 20–30. https://doi.org/10.1016/j.pubrev.2015.12.001
Bennett, W. L., & Segerberg, A. (2012). The logic of connective action: Digital media and the personalization of contentious politics. Information, Communication & Society, 15(5), 739–768.
Bertot, J. C., Jaeger, P. T., Munson, S., & Glaisyer, T. (2010). Social Media Technology and Government Transparency. Computer, 43(11), 53–59. https://doi.org/10.1109/MC.2010.325
Demircioglu, M. A. (2018). Examining the Effects of Social Media Use on Job Satisfaction in the Australian Public Service: Testing Self-Determination Theory. Public Performance and Management Review, 41(2), 300–327. https://doi.org/10.1080/15309576.2017.1400991
Enke, N., & Borchers, N. S. (2019). Social Media Influencers in Strategic Communication: A Conceptual Framework for Strategic Social Media Influencer Communication. In International Journal of Strategic Communication (Vol. 13, Issue 4, pp. 261–277). Routledge. https://doi.org/10.1080/1553118X.2019.1620234
Göksel, G., & Serarslan, Z. A. (2015). Public relations in sports clubs: New media as a strategic corporate communication instrument. International Journal of Physical Education, Sports and Health, 2(2), 275–283. www.kheljournal.com
Housley, W., Procter, R., Edwards, A., Burnap, P., Williams, M., Sloan, L., Rana, O., Morgan, J., Voss, A., & Greenhill, A. (2014). Big and broad social data and the sociological imagination: A collaborative response. Big Data & Society, 1(2), 2053951714545135.
Hudders, L., De Jans, S., & De Veirman, M. (2021). The commercialization of social media stars: a literature review and conceptual framework on the strategic use of social media influencers. International Journal of Advertising, 40(3), 327–375. https://doi.org/10.1080/02650487.2020.1836925
Indrawan, R. M. J. (2017). Dampak Komunikasi Politik Dan Opini Publik Terhadap Perilaku Masyarakat. WACANA, Jurnal Ilmiah Ilmu Komunikasi, 16(2), 171. https://doi.org/10.32509/wacana.v16i2.14
Kunczik, M. (2009). Transnational public relations by foreign governments. The Global Public Relations Handbook, Revised and Expanded Edition: Theory, Research, and Practice, 842–871. https://doi.org/10.4324/9780203889374-49
Linders, D. (2012). From e-government to we-government: Defining a typology for citizen coproduction in the age of social media. Government Information Quarterly, 29(4), 446–454. https://doi.org/10.1016/j.giq.2012.06.003
Mergel, I. (2011). Measuring the Impact of Social Media use in the Public Sector. Procedia-Social and Behavioral Sciences, 175, 48–64. https://doi.org/10.4018/978-1-4666-0071-3.ch004
Praselanova, R. (2019). Komunikasi Pejabat Publik Dalam Memanfaatkan Media Sosial. Wasilatuna: Jurnal Komunikasi Dan Penyiaran Islam, 1(1), 75–102. https://doi.org/10.38073/wasilatuna.v1i1.98
Priadji, P., & Rusadi, U. (2023). Media Sosial sebagai Pendukung Jaringan Komunikasi Politik. Da’watuna: Journal of Communication and Islamic Broadcasting, 3(2), 581–588. https://doi.org/10.47467/dawatuna.v3i3.2621
Reddick, C. G., Chatfield, A. T., & Ojo, A. (2017). A social media text analytics framework for double-loop learning for citizen-centric public services: A case study of a local government Facebook use. Government Information Quarterly, 34(1), 110–125. https://doi.org/10.1016/j.giq.2016.11.001
Setyaning, F., Putra, D., & Hidayat, Y. (2022). Kontribusi Warga Digital di Media Sosial dalam Penerapan Bandung Smart City. Jurnal Kewarganegaraan, 6(3).
Shu, K., Sliva, A., Wang, S., Tang, J., & Liu, H. (2017). Fake News Detection on Social Media. ACM SIGKDD Explorations Newsletter, 19(1), 22–36. https://doi.org/10.1145/3137597.3137600
Siregar, H. (2022). Analisis Pemanfaatan Media Sosial Sebagai Sarana Sosialisasi Pancasila. Pancasila: Jurnal Keindonesiaan, 1, 71–82. https://doi.org/10.52738/pjk.v2i1.102
Yovinus, Y. (2018). Peran Komunikasi Publik Media Sosial dalam Implementasi Kebijakan Keterbukaan Informasi Publik Di Kota Bandung. Jurnal Academia Praja, 1(01), 185–211. https://doi.org/10.36859/jap.v1i01.47
Zhang, C., Fan, C., Yao, W., Hu, X., & Mostafavi, A. (2019). Social media for intelligent public information and warning in disasters: An interdisciplinary review. International Journal of Information Management, 49, 190–207. https://doi.org/10.1016/j.ijinfomgt.2019.04.004
DOI: https://doi.org/10.26618/kjgs.v3i1.12727
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.