Inovasi Pelayanan Pada Pembuatan Akte Kelahiran Dan Akte Kematian Di Dinas Kependudukan Dan Catatan Sipil Kota Makassar
DOI:
https://doi.org/10.26618/kimap.v2i2.3756الملخص
This study purposed to provide an overview and explanation of public service innovations in the process of making birth certificates and death certificates at the Makassar City Population and Civil Registry Service. This study used the type of qualitative descriptive research. Data collection instruments were interviews with informants verbally and structured interviews, such as observations at the research location and also based on documents in the form of literature, documents, tables and scientific papers available at institutions associated with research. The results of this study showed that KUCATAKI Service Innovation in making birth certificates and death certificates in the Population and Civil Registry Service of Makassar City was good and fully oriented to the wishes of the community namely easy service and the community did not feel difficulties in matters maintenance of certificates, and especially pregnant women who wanted to manage of their child's birth certificate directly at the RSIA/ Puskesmas where they got birth.
المراجع
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التنزيلات
منشور
إصدار
القسم
الرخصة
In the event that the article is accepted by the Editorial Team of KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) and there is a decision to publish the article, the copyright of the article passes to KIMAP: Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online).
The Department of Public Administration, Faculty of Social and Political Sciences, Universitas Muhammadiyah Makassar in collaboration with the Indonesian Association for Public Administration (IAPA) as the publisher of the Scientific Review of Public Administration, with registration number ISSN 2746-0460 (online) holds the copyright to all articles published in this journal.
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