Post-disaster tourism governance; public perceptions of disaster mitigation and tourism safety post-tsunami in Tanjung Lesung, Indonesia

Rethorika Berthanila, Delly Maulana, Ipah Ema Jumiati

Abstract


Tanjung Lesung, as a tourism Special Economic Zone (SEZ), faces significant challenges in restoring its tourism image after the disaster. Therefore, understanding public perceptions of mitigation efforts and traveller safety is critical in determining the effectiveness of destination recovery strategies. This study aims to analyse the influence of disaster mitigation, tourism security, satisfaction with sustainable tourism policies, and post-disaster psychological conditions on public perceptions of Tanjung Lesung after the tsunami. This study uses a quantitative approach with a survey method. Data was collected from 97 valid respondents and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) with Smart PLS4 software. The results show that disaster mitigation and tourism security have a significant influence on community perceptions of tourist destinations. In addition, satisfaction with sustainable tourism policies acts as a mediator in the relationship between disaster mitigation and community perceptions. Other findings revealed that post-disaster psychological conditions have a significant impact on community satisfaction with tourism policies and their perceptions of tourist destination security. Based on the results of this study, an integrated approach that includes comprehensive disaster mitigation policies, improved tourism security, and attention to the psychological state of the community is needed to rebuild community trust in post-disaster tourist destinations. This study provides important insights for policy makers and destination managers in designing more effective recovery strategies to ensure the sustainability of the tourism sector in disaster-affected areas.


Keywords


disaster mitigation; public perception; tourism policies; tourism recovery; governance

Full Text:

PDF

References


Alexander, D. (2019). Principles of Emergency Planning and Management. www.dunedinacademicoress.co.uk

Amalia, R., Wibisono, N., & Elliott-White, M. (2023). Increasing Tourist Revisit Intention in Garut Tourist Attractions: The Role of Destination Image and Tourist Satisfaction. Journal of Marketing Innovation (JMI), 3(2), 130–147. https://doi.org/10.35313/jmi.v3i2.74

Aronsson-Storrier, M. (2020). Sendai Five Years on: Reflections on the Role of International Law in the Creation and Reduction of Disaster Risk. International Journal of Disaster Risk Science, 11(2), 230–238. https://doi.org/10.1007/s13753-020-00265-y

Battour, M., Ismail, M. N., Battor, M., & ... (2017). Islamic tourism: an empirical examination of travel motivation and satisfaction in Malaysia. Current Issues in Tourism. https://doi.org/10.1080/13683500.2014.965665

Becken, S., & Loehr, J. (2022). Tourism governance and enabling drivers for intensifying climate action. Journal of Sustainable Tourism. https://doi.org/10.1080/09669582.2022.2032099

Borbon, N. M. D., & Pulhin, J. C. B. (2023). Public perception towards travelling: Pre and post-COVID-19 tourists' behaviour. International Journal of Research Studies in Management, 11(10), 135–148. https://doi.org/10.5861/ijrsm.2023.1132

Burlea-Șchiopoiu, A., Ogarcă, R.-F., Mihai, L.-S., & Drăgan, C. O. (2023). Tourism Managers’ Perception of the Impact of Emotional Intelligence and Resilience on Organizational Response to Crisis. Journal of Business Economics and Management, 24(6), 1119–1140. https://doi.org/10.3846/jbem.2023.20641

Burnett Jr, H., Pichot, R. E., & G, B. K. (2016). Psychological Perceptions of Disaster Misconceptions: Exploring the Acceptance of Disaster Myths in Relation to Psychological Well-being, Resilience and Conspiracist Ideation. 1–23.

Cheng, L., Pu, P., Zhang, X., Wang, M., Wang, T., Lu, Y., & Wall, G. (2023). Tourists’ psychological reactions and destination attachment following an earthquake in Jiuzhaigou, China. Current Issues in Tourism, 26(22), 3686–3704. https://doi.org/10.1080/13683500.2022.2144160

Creswell, J. W. (2014). Proceedings of the Annual Conference of the International Speech Communication Association, INTERSPEECH. Proceedings of the Annual Conference of the International Speech Communication Association, INTERSPEECH.

Dalla Vecchia, A., Migliorini, S., Quintarelli, E., Gambini, M., & Belussi, A. (2024). Promoting sustainable tourism by recommending sequences of attractions with deep reinforcement learning. In Information Technology and Tourism (Vol. 26, Issue 3). Springer Berlin Heidelberg. https://doi.org/10.1007/s40558-024-00288-x

Deng, G., Si, J., Zhao, X., Han, Q., & Chen, H. (2022). Evaluation of Community Disaster Resilience (CDR): Taking Luoyang Community as an Example. Mathematical Problems in Engineering, 2022, 1–21. https://doi.org/10.1155/2022/5177379

Dyahati, D. B., Syaufina, L., & Sunkar, A. (2020). Disaster-aware tourist development strategy in Puncak areas Bogor District West Java Province. Jurnal Pengelolaan Sumberdaya Alam Dan Lingkungan, 10(4), 639–649. https://doi.org/10.29244/jpsl.10.4.639-649

Estevão, C., & Costa, C. (2020). Natural disaster management in tourist destinations: A systematic literature review. European Journal of Tourism Research, 25(2020), 1–17. https://doi.org/10.54055/ejtr.v25i.417

Goda, K., Mori, N., Yasuda, T., Prasetyo, A., Muhammad, A., & Tsujio, D. (2019). Cascading Geological Hazards and Risks of the 2018 Sulawesi Indonesia Earthquake and Sensitivity Analysis of Tsunami Inundation Simulations. Frontiers in Earth Science, 7(October), 1–16. https://doi.org/10.3389/feart.2019.00261

Gössling, S., Scott, D., & Hall, C. M. (2021). Pandemics, tourism, and global change: a rapid assessment of COVID-19. Journal of Sustainable Tourism, 29(1), 1–20. https://doi.org/10.1080/09669582.2020.1758708

Hair, Jr., J. F., M. Hult, G. T., M. Ringle, C., Sarstedt, & Marko. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) [3rd ed]. In Sage Publishing (Vol. 3, Issue 1).

Han, X., & Li, L. (2017). Emergency Management of Natural Disaster Risk Tourism -- A Case Study of Jiuzhaigou Earthquake. Proceedings of the Fifth Symposium of Risk Analysis and Risk Management in Western China (WRARM 2017). https://doi.org/10.2991/wrarm-17.2017.72

Hao, J., Tang, H., Hao, J., Ma, Y., & Jiang, X. (2022). Impacts of Risk Perception, Disaster Knowledge, and Emotional Attachment on Tourists’ Behavioral Intentions in Qinling Mountain, China. Frontiers in Earth Science, 10(July), 1–12. https://doi.org/10.3389/feart.2022.880912

Heriani, Pande Made Kutanegara, R. S. (2019). The Importance of Disaster Response Awareness for Tourism Object Managers in West Sumatra. International Journal of Tourism, Heritage and Recreation Sport, 1(2), 31–36. https://doi.org/10.24036/ijthrs.v1i2.31

Hidayat, B., & Rasadi, A. (2020). Disaster-based participatory development planning. E3S Web of Conferences, 156, 01010. https://doi.org/10.1051/e3sconf/202015601010

Jasrotia, S. S., Kamila, M. K., & Patel, V. K. (2023). Impact of Sustainable Tourism on Tourists’ Satisfaction: Evidence from India. Business Perspectives and Research, 11(2), 173–189. https://doi.org/10.1177/22785337211043960

JI, Y., & Moon, Y. (2020). Factors Affecting Potential Disaster Damage and Perceptible Stress Influencing Evacuation Behavior. 2208.

Jiang, G.-X., Li, Y.-Q., Ruan, W.-Q., & Zhang, S.-N. (2024). Relieving tourist anxiety during the COVID-19 epidemic: a dual perspective of the government and the tourist destination. Current Issues in Tourism, 27(7), 1095–1110. https://doi.org/10.1080/13683500.2023.2198118

Lai, I. K. W., Hitchcock, M., Lu, D., & Liu, Y. (2018). The influence of word of mouth on tourism destination choice: Tourist-resident relationship and safety perception among mainland Chinese Tourists Visiting Macau. Sustainability (Switzerland), 10(7). https://doi.org/10.3390/su10072114

Latif, A. N. K. (2021). Mengenal Konsep Quality Tourism. Warta Pariwisata, 19(2), 5–6. https://doi.org/10.5614/wpar.2021.19.2.02

Le, D., Scott, N., Becken, S., & Connolly, R. M. (2019). Tourists’ aesthetic assessment of environmental changes, linking conservation planning to sustainable tourism development. Journal of Sustainable Tourism, 27(10), 1477–1494. https://doi.org/10.1080/09669582.2019.1632869

Li, Q., Peng, S., Chen, Z., Du, H., Liu, Y., & Li, W. (2024). Resilience Evaluation and Renovation Strategies of Public Spaces in Old Communities from a Disaster-Adaptive Perspective. Sustainability (Switzerland), 16(16). https://doi.org/10.3390/su16166823

Li, S., Feng, B., Zhang, W., Feng, Y., & Huang, Z. (2023). Distribution Network Disaster Early Warning and Production Decision Support System Based on Multisource Data. Mathematical Problems in Engineering, 2023(1). https://doi.org/10.1155/2023/8929066

Lynch, K. A., Abramson, D. M., & Merdjanoff, A. A. (2024). The influence of risk perception on disaster recovery: A case study of New Jersey families impacted by Hurricane Sandy. International Journal of Disaster Risk Reduction, 100, 104220. https://doi.org/10.1016/j.ijdrr.2023.104220

Muntasib, E. K. S. H., Aulia, L., & Sunkar, A. (2020). The Behaviour of Tourism Actors in Sembalun towards Hazards and Disasters in Gunung Rinjani National Park. IOP Conference Series: Earth and Environmental Science, 528(1). https://doi.org/10.1088/1755-1315/528/1/012033

Muthia, R., Mailani, F., & Huriani, E. (2020). Pemberdayaan Masyarakat melalui Pelatihan Mitigasi dan Kesiapsiagaan Bencana di Nagari Pakan Sinayan. Jurnal Warta Pengabdian Andalas, 27(3), 187–196. https://doi.org/10.25077/jwa.27.3.187-196.2020

Nugraheni, I. L., Suyatna, A., Setiawan, A., & Abdurrahman. (2022). Flood disaster mitigation modelling through participation community based on the land conversion and disaster resilience. Heliyon, 8(8), e09889. https://doi.org/10.1016/j.heliyon.2022.e09889

Okičić, J., Milojica, V., & Alkier, R. (2023). Perceived Safety and Some Other Factors in Tourist´s Decision-Making Process. Pomorstvo, 37(1), 151–159. https://doi.org/10.31217/p.37.1.12

Papadopoulou, N. M., Ribeiro, M. A., & Prayag, G. (2023). Psychological Determinants of Tourist Satisfaction and Destination Loyalty: The Influence of Perceived Overcrowding and Overtourism. Journal of Travel Research, 62(3), 644–662. https://doi.org/10.1177/00472875221089049

Putra, A. M., Ariana, I. N. J., & Sulistyawati, A. S. (2023). Tista Tourism Village's Development Towards Quality and Sustainable Tourism in Tabanan Regency. International Journal of Innovative Research in Multidisciplinary Education, 02(12). https://doi.org/10.58806/ijirme.2023.v2i12n01

Que, T., Wu, Y., Hu, S., Cai, J., Jiang, N., & Xing, H. (2022). Factors Influencing Public Participation in Community Disaster Mitigation Activities: A Comparison of Model and Non-Model Disaster Mitigation Communities. International Journal of Environmental Research and Public Health, 19(19). https://doi.org/10.3390/ijerph191912278

Raharjana, D. T., Yusuf, M., & Retnowati, A. (2020). Penguatan Kapasitas Pokdarwis untuk Pengurangan Risiko Bencana di Destinasi Pariwisata Dieng. Bakti Budaya, 3(2), 132. https://doi.org/10.22146/bb.60957

Ritchie, B. W. (2014). Tourism Crisis and Disaster Management in the Asia-Pacific. Printed and bound in the UK by CPI Group (UK) Ltd, Croydon, CR0 4YY.

Ritchie, B. W., & Jiang, Y. (2019). A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis, and disaster management. Annals of Tourism Research, 79(October), 102812. https://doi.org/10.1016/j.annals.2019.102812

Rosselló, J., Becken, S., & Santana-Gallego, M. (2020). The effects of natural disasters on international tourism: A global analysis. Tourism Management, 79(April 2019). https://doi.org/10.1016/j.tourman.2020.104080

Rumambi, F. J., Sari, D. N., & Utami, D. A. (2023). Disaster Resilient Village Program: Manifestation of Community-Based Disaster Risk Management and Reduction Policy. International Journal of Sustainability in Research, 1(4), 261–272. https://doi.org/10.59890/ijsr.v1i4.477

Sales, R., & Rescia, A. J. (2024). Managing Risk Mitigation in Urban Expansion Areas of Argentina’s Drylands: The Gap between Perception and Environmental Behaviour. Land, 13(8). https://doi.org/10.3390/land13081216

Sarker, J. U., Nahar, K., & Asraf, M. A. (2023). Tourists’ Perceptions toward Sustainable Tourism at Kuakata, Bangladesh. Journal of Tourism & Adventure, 6(1), 1–17. https://doi.org/10.3126/jota.v6i1.58556

Sarstedt, M., Ringle, C. M., & Hair, J. F. (2020). Handbook of Market Research. In Handbook of Market Research (September Issue). https://doi.org/10.1007/978-3-319-05542-8

Seger-Guttmann, T., & Gilboa, S. (2023). The role of a safe service environment in tourists’ trust and behaviours–the case of the terror threat. Journal of Hospitality and Tourism Management, 55, 187–197. https://doi.org/10.1016/j.jhtm.2023.04.001

Shao, T., Yang, P., Jiang, H., & Shao, Q. (2023). An Analysis of Public Service Satisfaction of Tourists at Scenic Spots: The Case of Xiamen City. Sustainability (Switzerland), 15(3). https://doi.org/10.3390/su15032752

Situmorang, M. T. N. (2021). Tourism Based on Disaster Mitigation in Anyer, Serang Regency. Iccd, 3(1), 9–13. https://doi.org/10.33068/iccd.vol3.iss1.289

Sodeyama, N., Takahashi, S., Aiba, M., Haraguchi, Y., Arai, T., & Tachikawa, H. (2022). A Comparison of Mental Health among Earthquake, Tsunami, and Nuclear Power Plant Accident Survivors in the Long Term after the Great East Japan Earthquake. International Journal of Environmental Research and Public Health, 19(21). https://doi.org/10.3390/ijerph192114072

Suldani, M. R. Y., Wahyuni, H. I., & Priyotamtama, P. W. (2023). Local Government Resonance on Disaster Potential Issues. Journal La Sociale, 4(4), 227–237. https://doi.org/10.37899/journal-la-sociale.v4i4.884

Tang, Q., Wang, Q., & Zhou, T. (2022). Driving Forces of Tourism Carbon Decoupling: A Case Study of the Yangtze River Economic Belt, China. Sustainability (Switzerland), 14(14). https://doi.org/10.3390/su14148674

Tsai, C.-H., & LinLiu, S.-C. (2017). Slopeland disaster risk management in tourism. Current Issues in Tourism, 20(7), 759–786. https://doi.org/10.1080/13683500.2016.1165187

Tukhliev, N. (2023). SOME PRINCIPLES AND CHARACTERISTICS OF SAFETY IN TOURISM. Economics and Education, 24(2), 354–358. https://doi.org/10.55439/ECED/vol24_iss2/a56

Wahyuningtias, N., Kodir, A., Idris, I., & Islam, M. N. (2020). Accelerating Tourism Development By Community Preparedness On Disaster Risk In Lombok, Indonesia. GeoJournal of Tourism and Geosites, 29(2), 545–553. https://doi.org/10.30892/gtg.29213-488

Wang, H., Sha, H., Liu, L., & Zhao, H. (2022). Exploring the Relationship between Perceived Community Support and Psychological Well-Being of Tourist Destinations Residents. International Journal of Environmental Research and Public Health, 19(21). https://doi.org/10.3390/ijerph192114553

Wang, J., Chang, M., Luo, X., Qiu, R., & Zou, T. (2023). How perceived authenticity affects tourist satisfaction and behavioural intention towards natural disaster memorials: A mediation analysis. Tourism Management Perspectives, 46, 101085. https://doi.org/10.1016/j.tmp.2023.101085

Wardani, R. W. K., Prasetya, T. A. E., & Nilamsari, N. (2023). Mapping of Evacuation Paths and Socialization of Disaster Mitigation in Tourism Areas: Edu Wisata Lontar Sewu, Gresik Regency. Darmabakti Cendekia: Journal of Community Service and Engagements, 5(2), 111–121. https://doi.org/10.20473/dc.v5.i2.2023.111-121

Yan, H., Qiao, G., Xiong, H., & Prideaux, B. (2020). Understanding the local sustainable economic development from new “3D” perspective: Case of Hainan island. Sustainability (Switzerland), 12(24), 1–16. https://doi.org/10.3390/su122410379

Yang, E., & Kim, J. (2023). Sustainable tourism development in a host community: The mediating role of community resilience in response to disasters and crises. International Journal of Tourism Research, 25(5), 527–541. https://doi.org/10.1002/jtr.2592

Yang, L. (2017). Research on the Construction of Emergency Management Mechanism of Chinese Tourism Emergency. Proceedings of the 2017 4th International Conference on Education, Management and Computing Technology (ICEMCT 2017). https://doi.org/10.2991/icemct-17.2017.168

Yang, Y.-S., & Bae, S.-M. (2022). Association between resilience, social support, and institutional trust and post-traumatic stress disorder after natural disasters. Archives of Psychiatric Nursing, 37, 39–44. https://doi.org/10.1016/j.apnu.2022.01.001

Yu, C., Zhang, H., & Lian, T. (2024). Outdoor tourism: risk preference, information acquisition, and safety decisions. Tourism Review, 79(4), 797–811. https://doi.org/10.1108/TR-02-2023-0085

Yuniarti, Y., Respati, T., Januarita, R., & Irasanti, S. N. (2024). Policy Constraints on Local Governance for Community Resilience: Qualitative Insights from Stakeholders in Disaster-prone Areas. KnE Social Sciences, 2024, 88–94. https://doi.org/10.18502/kss.v9i24.16824




DOI: https://doi.org/10.26618/ojip.v15i1.16567

Refbacks

  • There are currently no refbacks.


Copyright (c) 2025 Otoritas : Jurnal Ilmu Pemerintahan

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Creative Commons License

Otoritas : Jurnal Ilmu Pemerintahan is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
 
View My Stats