Kybernology : Journal of Government Studies
Kybernology : Journal of Government Studies with registered number ISSN 2807-758X (Online), is a peer-reviewed journal published twice a year in April and October by Published by Department of Government Studies, Faculty of Social and Political Sciences Universitas Muhammadiyah Makassar, Indonesia. Please read and understand the author guidelines thoroughly. Author who submits a manuscript to the editors of Kybernology : Journal of Government Studies should comply with the author guidelines. If the submitted manuscript does not comply with the guidelines or using a different format, it will be rejected by the editorial team before being reviewed. Editorial Team will only accept a manuscript that meets the specified formatting requirements.
Kepemimpinan Agile di Sektor Publik: Tinjauan Sistematis Berbasis Transformational leadership
The transformation of public bureaucracy has become increasingly urgent amidst digital disruption and global complexity that demand rapid adaptation. This study aims to analyze the relationship between Transformational leadership and Agile leadership in supporting public sector reform, particularly in Indonesia. Using a Systematic Literature Review (SLR) approach, this article reviews 24 selected scholarly publications obtained through Google Scholar via Publish or Perish (PoP), covering the period from 2005 to 2025. The findings indicate that Transformational leadership significantly influences organizational culture, civil servant performance, and the quality of public services. Meanwhile, Agile leadership offers an alternative leadership style that is more adaptive in responding to uncertainty and policy dynamics. The integration of both approaches has the potential to create a public bureaucracy that is not only visionary and value-driven but also responsive, collaborative, and innovative. This review recommends the development of public leadership training that combines transformative values with organizational agility principles as a strategy to strengthen the national bureaucratic reform agenda.
Transformational leadership; Agile leadership; Bureaucratic Reform; Public Leadership;Systematic Literature Review
Regionalism and Migration Governance: The Institutional Role of ASEAN in Complementary Pathways for Labour Mobility
This paper examines the institutional role of ASEAN in developing complementary pathways for labour mobility in Southeast Asia. Moving beyond normative debates on ASEAN’s relevance as a regional institution, the study explores how the region’s distinctive institutional design, grounded in state sovereignty, non-interference, and consensus, shapes migration governance. Using a qualitative approach, this study draws on ASEAN policy documents, national labour regulations, and reports from international organisations such as the IOM, ILO, and UNHCR. Findings show that ASEAN’s complementary pathways are primarily realised through temporary labour schemes, bilateral agreements, and regional normative frameworks such as the 2007 ASEAN Declaration and the 2017 ASEAN Consensus on the Protection and Promotion of the Rights of Migrant Workers. While these instruments provide an important normative foundation, their soft law status results in uneven implementation and heavy reliance on national political commitment. The high proportion of undocumented migrant workers and fragmented protection mechanisms underscore the limitations of ASEAN’s consensus-based, intergovernmental model. The study highlights the dual role of complementary pathways as both a bridge between labour market demands and migrant rights protection and as a reflection of ASEAN’s institutional constraints. It argues that strengthening these pathways requires expanding regional coordination, integrating international labour standards, and positioning rights protection as a central pillar of migration governance rather than as an adjunct to labour mobility. By comparing ASEAN with the European Union’s more integrated model, the paper underscores ASEAN’s potential to develop a flexible, inclusive, and progressively rights-based approach suited to the political and economic realities of the Global South.
ASEAN; Complementary Pathways; Labour Mobility; Migration Governance; Migrant Workers’ Rights
Collaborative Governance in the Development of Marine Tourism in Taka Bonerate National Park, Selayar Islands Regency
This qualitative case study aims to explore the dynamics of collaboration in the management of Taka Bonerate tourism comprehensively and contextually. The study reveals that while collaboration processes have been implemented relatively well, involvement of community groups remains institutionally weak, communication is insufficient, trust between parties is lacking, and commitment is not yet strong despite adherence to official regulations. Collaborative actions, especially facilitation through training and socialization, are limited, with infrequent meetings among stakeholders hindering progress. Nevertheless, the collaboration has positively impacted the community by increasing tourism awareness and creating income opportunities. These findings highlight the need to strengthen communication, trust, and commitment, as well as to enhance capacity-building efforts to improve collaborative tourism management in Taka Bonerate
Copyright (c) 2025 Kybernology : Journal of Government Studies
Optimalisasi Teknologi untuk Efisiensi dan Transparansi Dalam Pengawasan Pengelolaan Sampah di Kota Serang
The problem of waste management in Serang City is still a serious challenge, especially in terms of the efficiency and transparency of the supervision system. The low use of technology in monitoring waste management causes delays in transportation, lack of data accuracy, and lack of community participation in the reporting system. This research aims to develop digital transformation-based solutions to increase the effectiveness of waste management supervision in Serang City. This research uses a qualitative method approach with a participatory strategy involving academics, local governments, and the community. Data was collected through observations, in-depth interviews, and literature studies on digital technology in waste management. The implementation is carried out in Cipocok Jaya Village with the development and implementation of GIS-based applications, the Internet of Things (IoT), and a real-time monitoring system. The results of the study show that the use of digital technology is able to increase the efficiency of waste transportation supervision, reduce the pile of waste at vulnerable points, and strengthen transparency in the reporting system. Thus, digital innovation in waste management supervision can be an effective model in supporting sustainable environmental policies in Serang City. Permasalahan pengelolaan sampah di Kota Serang masih menjadi tantangan serius, terutama dalam aspek efisiensi dan transparansi sistem pengawasan. Rendahnya pemanfaatan teknologi dalam monitoring pengelolaan sampah menyebabkan keterlambatan pengangkutan, kurangnya akurasi data, serta minimnya partisipasi masyarakat dalam sistem pelaporan. Penelitian ini bertujuan untuk mengembangkan solusi berbasis transformasi digital guna meningkatkan efektivitas pengawasan pengelolaan sampah di Kota Serang. Penelitian ini menggunakan pendekatan metode kualitatif dengan strategi partisipatif yang melibatkan akademisi, pemerintah daerah, serta masyarakat. Data dikumpulkan melalui observasi, wawancara mendalam, serta studi literatur mengenai teknologi digital dalam pengelolaan sampah. Implementasi dilakukan di Kelurahan Cipocok Jaya dengan pengembangan dan penerapan aplikasi berbasis GIS, Internet of Things (IoT), serta sistem pemantauan real-time. Hasil penelitian menunjukkan bahwa pemanfaatan teknologi digital mampu meningkatkan efisiensi pengawasan pengangkutan sampah, mengurangi tumpukan sampah di titik-titik rawan, serta memperkuat transparansi dalam sistem pelaporan. Dengan demikian, inovasi digital dalam pengawasan pengelolaan sampah dapat menjadi model yang efektif dalam mendukung kebijakan lingkungan berkelanjutan di Kota Serang.
Analisis Pola Komunikasi Organisasi Karyawan di Divisi Humas PT PLN (PERSERO) Unit Induk Distribusi SULSELBAR Makassar
Organizational communication plays a crucial role in facilitating work coordination and ensuring effective interactions among employees. This study aims to analyze the organizational communication patterns applied in the Public Relations Division of PT PLN (Persero) Sulselbar Distribution Main Unit. Using a qualitative descriptive approach, data were collected through observations and interviews with employees in the division. The findings reveal that organizational communication in this division follows three main patterns: wheel, chain, and circle. Although these communication patterns help streamline coordination, several obstacles hinder optimal communication, including technical limitations, semantic misunderstandings, and human-related factors that affect the effectiveness of information delivery. Therefore, this study recommends improvements in internal communication systems, such as establishing clearer communication channels, enhancing openness in employee interactions, and optimizing feedback mechanisms. By understanding the implemented communication patterns and identifying existing barriers, this study provides valuable insights for the company to develop more effective and efficient organizational communication strategies.
Problematika Pengaturan Sentra GAKKUMDU dalam Penanganan Pelanggaran Pidana Pemilihan Serentak Tahun 2024 di Kabupaten Gunungkidul
Artikel ini mengkaji permasalahan pengaturan Sentra Penegakan Hukum Terpadu (Gakkumdu) dalam penanganan pelanggaran pidana pemilihan umum serentak 2024 di Kabupaten Gunungkidul. Penelitian ini bertujuan menganalisis kerangka normatif Sentra Gakkumdu, melacak hambatan pelaksanaan di lapangan, serta mengevaluasi hasil penanganan kasus pemilu berdasarkan data dokumen Bawaslu Gunungkidul. Metode yang digunakan bersifat yuridis-normatif dan yuridis-sosiologis, dengan data primer berupa dokumen berita acara rapat Gakkumdu dan laporan Bawaslu (Temuan dan Laporan) Gunungkidul 2024, serta data sekunder dari peraturan perundang-undangan dan literatur ilmiah terkait. Hasil penelitian menunjukkan bahwa implementasi Sentra Gakkumdu di Gunungkidul belum optimal. Dari 1 laporan dan 2 temuan yang ditangani selama Pemilu 2024, seluruhnya dihentikan dengan alasan kurangnya unsur pidana. Temuan ini selaras dengan penelitian Lampung yang mencatat perbedaan persepsi hukum antaranggota Gakkumdu sebagai faktor hambatannya. Selain itu, tenggat waktu penanganan yang ketat berpotensi menghambat pengumpulan bukti secara tuntas. Berbagai hambatan tersebut menegaskan perlunya peninjauan regulasi operasional dan peningkatan koordinasi antar-institusi.
Efektivitas Model Kemitraan Pemerintah dan Masyarakat dalam Layanan Publik
Keberhasilan proyek ini dapat dilihat dari meningkatnya efisiensi dan transparansi pelayanan publik, serta meningkatnya rasa kepercayaan masyarakat terhadap pemerintah. Dalam hal ini, kolaborasi antara berbagai sektor publik dan masyarakat menciptakan efisiensi dalam penggunaan sumber daya dan memudahkan masyarakat dalam mengakses layanan publik yang sebelumnya terpisah-pisah. Penelitian ini menggunakan pendekatan kualitatif literature review untuk mengkaji efektivitas model collaborative governance dalam layanan publik di Indonesia. Metode literature review dipilih karena memberikan gambaran yang komprehensif dan mendalam mengenai topik yang telah banyak diteliti sebelumnya serta memberikan dasar teori yang kuat untuk menginterpretasikan fenomena yang sedang dikaji. Proses ini mengumpulkan, menilai, dan menganalisis berbagai studi terdahulu yang relevan dengan tema penelitian, guna membangun pemahaman yang lebih menyeluruh tentang penerapan collaborative governance dalam pengelolaan layanan publik. Adapun Langkah- Langkah dalam Metode Literatur Review adalah mencari penentuan kriteria Temuan utama dari kajian literatur yang ada, tantangan yang dihadapi, serta pandangan ahli terbaru yang relevan dalam konteks ini. Penerapan Collaborative Governance dalam Layanan Publik Model collaborative governance dalam pengelolaan layanan publik telah banyak diterapkan di berbagai negara, termasuk Indonesia. Kemitraan antara pemerintah dan masyarakat dalam penyelenggaraan layanan publik merupakan salah satu pendekatan yang semakin berkembang dalam upaya meningkatkan kualitas pelayanan publik di berbagai sektor. Model kemitraan ini bertujuan untuk mengoptimalkan Berdasarkan kesimpulan yang telah disampaikan, berikut beberapa saran untuk meningkatkan efektivitas model kemitraan pemerintah dan masyarakat dalam layanan publik
Dampak Sosial dan Ekonomi Dalam Pembangunan Center Point Of Indonesia Kota Makassar
This study investigates the socio-economic impacts of the Center Point of Indonesia (CPI) development in Makassar City within the paradigm of Sustainable Urban Development. Utilizing a qualitative descriptive design, data were gathered through in-depth interviews with key stakeholders and direct field observations. The findings reveal that the CPI project has stimulated local economic growth through increased investment, tourism expansion, and job creation, particularly in the service and retail sectors. Nonetheless, the project has also triggered significant social and environmental concerns, including disruption of traditional livelihoods, social displacement, and ecological degradation due to coastal reclamation. Anchored in the 5E framework—Environment, Employment, Equity, Engagement, and Energy—this research underscores the need for integrative urban planning that prioritizes inclusive participation, regulatory accountability, and intersectoral coordination. The study contributes to the discourse on sustainable coastal urbanization in developing countries, offering practical insights for policymakers and urban developers
Peran Aparatur Sipil Negara (ASN) Dalam Mewujudkan Tata Kelola Pemerintahan yang Baik
Aparatur Sipil Negara (ASN) memiliki peran krusial dalam mewujudkan tata kelola pemerintahan yang baik (good governance) di tingkat daerah. Penelitian ini dilatarbelakangi oleh kebutuhan akan reformasi birokrasi dan peningkatan kualitas pelayanan publik melalui peran ASN yang profesional dan berintegritas. Meski secara normatif ASN diharapkan menjadi pelaksana kebijakan publik yang bebas dari praktik KKN, realitas di lapangan menunjukkan masih adanya hambatan seperti budaya birokrasi tradisional, kekurangan SDM kompeten, dan lemahnya sistem akuntabilitas. Penelitian ini bertujuan untuk mendeskripsikan kontribusi ASN terhadap penerapan prinsip good governance, khususnya dalam hal transparansi, akuntabilitas, dan partisipasi publik. Metode yang digunakan adalah pendekatan kualitatif dengan desain studi kasus. Data diperoleh melalui wawancara semi-terstruktur dan analisis dokumen kebijakan. Hasil penelitian menunjukkan bahwa ASN memainkan tiga peran utama: sebagai pelaksana kebijakan, penyedia layanan publik, dan fasilitator partisipasi masyarakat. Di beberapa daerah, inisiatif seperti e- government, pelatihan kompetensi, dan sistem kinerja berbasis indikator telah meningkatkan akuntabilitas dan kualitas layanan publik. Namun, tantangan seperti minimnya literasi digital, resistensi terhadap perubahan, dan keterbatasan anggaran masih menjadi penghambat. Diperlukan upaya penguatan profesionalisme ASN melalui pelatihan berkelanjutan, sistem merit, dan insentif berbasis kinerja agar mereka dapat berfungsi sebagai agen perubahan yang efektif.
Transformasi Layanan Publik di Kabupaten Gowa: Penerapan Mal Pelayanan Publik untuk Meningkatkan Efisiensi dan Aksesibilitas
This research aims to analyse the implementation of the Public Service Mall (MPP) in Gowa Regency within the framework of public sector governance, by relating it to governance theories such as New Public Management (NPM), New Public Service (NPS), and New Public Governance (NPG). This research focuses on how MPP is able to improve efficiency, transparency, and accessibility of public services for the community. The research method used is a qualitative method with a descriptive approach. Data was collected through document analysis, official reports, and relevant previous research. Analysis was conducted using data reduction, data presentation, and conclusion drawing techniques to produce an in-depth interpretation of the phenomenon under study. The results show that the MPP in Gowa Regency successfully reflects NPM principles through technology integration and simplification of service processes. In addition, the NPS approach is evident from the government's efforts to involve the community through satisfaction surveys and fair and responsive service delivery. The multi-sector collaboration adopted by the MPP reflects the application of NPG principles in improving the effectiveness and sustainability of governance. However, challenges related to digital literacy and infrastructure still affect service accessibility, especially in remote areas. Research limitations include limited primary data that relies solely on documents and data collection, and ended direct observation of MPP operations in Gowa Regency. The implications of the study include recommendations to improve digital community literacy through education programs and the provision of more equitable technology infrastructure in remote areas. In addition, this study provides guidance for other local governments in adopting agile governance principles to improve the quality of public services through the integration of services and technology.
Analysis of The Implementation For Good Governance on The Development of Local Government in Makassar City
The aim of this research is to analyze the Implementation of Good Governance to see the development and growth of the Makassar city regional government. This type of research uses qualitative research. The results of this research show that the development and growth of local government in the city of Makassar is based on the results of research and discussions. The implementation of the principles of Good Governance in the Makassar City Government has gone quite well, but is not yet optimal. The conclusion in this journal is that the principle of transparency, weakness of information management, government transparency, has not been well developed. Furthermore, the implementation of the principle of responsiveness of the authorities tends to be slow with the waiting time for dispute resolution being perceived to be long. The principle of public accountability really hopes that the form of accountability reports needs to be published through the media. And the author's suggestion is: In an effort to optimize the implementation of the principle of participation in the city government, it is necessary to carry out regular and programmed public debate activities every week down to the village level, and form advocacy institutions at the sub-district level. In an effort to optimize the implementation of transparency principles, city governments need to develop a government transparency management information system through e-government. And in an effort to optimize the implementation of the principle of responsiveness, it is necessary to form a Community Dispute Resolution Team.
Copyright (c) 2024 Kybernology : Journal of Government Studies
Pengaruh Kualitas Pelayanan Terhadap Kepercayaan Masyarakat di Rumah Sakit Umum Daerah Labuang Baji Kota Makassar
Kepercayaan masyarakat (public trust) terhadap layanan kesehatan merupakan salah satu faktor penting dalam memastikan keberlanjutan dan kualitas pelayanan di rumah sakit. Penelitian ini bertujuan untuk mengkaji pengaruh kualitas pelayanan terhadap Public Trust di Rumah Sakit Umum Daerah Labuang Baji Kota Makassar. Penelitian ini menggunakan metode kuantitatif dengan pendekatan survei, di mana data dikumpulkan melalui kuesioner yang diisi oleh pasien sebanyak 98 responden. Analisis regresi linear sederhana digunakan untuk mengidentifikasi hubungan antara kualitas pelayanan dan Public Trust. Hasil penelitian menunjukkan bahwa kualitas pelayanan memiliki pengaruh yang positif dan signifikan terhadap Public Trust, dengan nilai koefisien determinasi (R²) sebesar 0,516, yang berarti 51,6% variabilitas Public Trust dapat dijelaskan oleh kualitas pelayanan. Nilai koefisien regresi sebesar 0,965 dan tingkat signifikansi 0,000 (p < 0,05) mengindikasikan hubungan positif yang signifikan antara kedua variabel. Indikator kualitas pelayanan menunjukkan skor rata-rata yang sangat baik, mencerminkan kepercayaan masyarakat yang tinggi terhadap RSUD Labuang Baji. Rekomendasi untuk penelitian selanjutnya untuk mengintegrasikan variabel lain, seperti komunikasi pasien dan inovasi teknologi, untuk memperluas wawasan tentang faktor-faktor yang memengaruhi Public Trust di sektor layanan kesehatan.
Pemanfaatan Teknologi Terhadap Peningkatkatkan Kualitas Pelayanan Posyandu Pada Puskesmas Tanah Toa Kecamatan Kajang Kabupaten Bulukumba
Efforts to improve the quality of service are something that must be done by every agency, both public and private. Tanah Toa Health Center is an agency or institution that always strives to improve the quality of its services to get satisfaction for the people who use its services in the health sector. The use of technology is also pursued by Tanah Toa Health Center staff. Toa in improving the quality of its services, such as ensuring the quality of services provided to mothers and children at each posyandu handled by Tanah Toa health center officers. The aim of this research is to describe the use of technology to improve the quality of Posyandu services at the Tanah Toa Community Health Center, Kajang District, Bulukumba Regency. The methodology used in this research is qualitative research, namely research strategies and techniques used to understand the phenomena that occur by collecting as many in-depth facts as possible, the data is presented in verbal form, not in the form of numbers. The results of this research show that the services provided by Tanah Toa Community Health Center officers after utilizing technology in an effort to improve the quality of services, especially the services provided to mothers and children at each posyandu handled have shown good results, the first being measuring the height and weight of the baby, on inputting the height and weight measurement results, the data is immediately integrated and produces the ideal age for babies who have a certain height and weight and secondly it can confirm the routine of the mother and baby who carry out regular examinations (documentation and track records), The benefit is that community health center officers can find out in reel time about mothers and children who routinely check the health condition or growth of mothers and children. The conclusion of this article is that the use of technology in Posyandu handled by the Tanah Toa Community Health Center which consists of 23 posyandu located in 5 villages has shown a positive impact in increasing efficiency and quality of service, so that mothers and children can be assured of getting good health services.
Triangular Collaboration: Strengthening Financing For Sustainable Development Goals
The achievement of the Sustainable Development Goals (SDGs) is imperative for global sustainability, necessitating innovative financing strategies that leverage collaboration among government entities, the private sector, and philanthropic organizations. This research explores the framework of triangular collaboration as a means to enhance funding for SDGs, addressing the complex financial landscape that currently hampers effective implementation. Utilizing a qualitative approach, the study conducts in-depth analyses of existing partnerships through multiple case studies to identify best practices and challenges in mobilizing diverse funding sources. The findings reveal that multi-stakeholder engagement fosters synergies, increases resource allocation efficiency, and drives sustainable development. Furthermore, the research highlights critical policy implications, suggesting that coherent governance frameworks and incentives can optimize collaboration among stakeholders. Recommendations include developing tailored funding models that leverage the strengths of each partner. Ultimately, this research contributes to a nuanced understanding of how triangular partnerships can be effectively utilized to address the financing needs of the SDGs while recognizing inherent limitations and challenges in these collaborations.
Evaluasi Kebijakan Alih Fungsi Lahan Menjadi Lahan Pertanian Di Kabupaten Enrekang
Penelitian ini bertujuan untuk mengetahui Evaluasi Kebijakan Alih fungsi Lahan Menjadi Lahan Pertanian di Kabupaten Enrekang dengan mengacu pada indikator Evaluasi Kebijakan yaitu Input, Proses, Output, dan (Dampak). Jenis penelitian ini menggunakan metode kualitatif yang bertujuan untuk memberikan gambaran secara Deskriftif tentang Evaluasi Kebijakan Alih fungsi Lahan Menjadi Lahan Pertanian di Kabupaten Enrekang. Sumber data terdiri dari data primer yang diperoleh melalui wawancara, dan data sekunder diambil dari dokumen, catatan, laporan, dan arsip resmi yang dapat didukung dengan keutuhan data primer. Hasil penelitian menunjukan bahwa dari indikator yang di ambil penulis untuk mengukur evaluasi Keijakan yang di lakukan alih fungsi lahan menjadi lahan pertanian di kabupaten enrekang yaitu : 1) Adanya perluasan lahan untuk di alihkan ke pertanian bawang dengan di dukung oleh fungsi dinas pertanian kabupaten Enrekang untuk meningkatkan stabilitas pangan, tidak ada hubungan secara langsung, dan di perkuat oleh UUD perlindungan lahan pertanian berkelanjutan tahun 2019 untuk meningkatkan stabilitas pangan, dan tidak ada hubungan secara langsung mengenai komunikasi dan pierizinan lahan yang di fungsikan menjadi pertanian bawang karena kepemilikan lahan tersebut. 2) Tingginya permintaan terhadap lahan pertanian, sehingga terjadi persaingan pemanfaatan antar sektor pertanian dan non pertanian. Dinas Pertanian kabupaten Enrekang berfungsi untuk mengeluarkan surat izin pertanian, izin alih fungsi, izin usaha pertanian, pembukaan lahan dan izin lainnya terkait pertanian untuk peningkatan (PAD) daerah, Kemudian di perkuat oleh UUD tahun 2009 tentang perlindungan lahan pertaniaan berkelanjutan, dan peraturan daerah (PD Enrekang No 1, 2014). 3) Masyarakat sampai saat ini memilih untuk melakukan perluasan lahan pertanian karena pertanianm menjadi pertanian yang sangat menguntungkan bagi penduduk sekitar dengan tujuan untuk kebutuhan ekonomi dan kesejahteraan tanpa adanya aturan dan himbauan pemerintah yang melarang dan mengendalikan perluasan lahan di kabupaten Enrekang. 4)Dampak negatif yang di timbulkan akibat dari alih fungsi lahan yang di lakukan masyarakat untuk pertanian di kabupaten Enrekang yaitu angka terjadinya bencana longsor dan banjir semakin meningkat di akibatkan resapan air semakin menipis karena perluasan lahan tersebut.
Prevention of Gender-Based Violence in Election Supervisory Environments: Problems, Challenges, and Strategies
Gender-based violence (GBV) is a critical issue that undermines the integrity of elections and the participation of women in democratic processes. This study aims to identify the problems, challenges, and strategies for preventing GBV in the context of election oversight institutions. Using a qualitative research method with a literature review approach, the study reveals that GBV manifests in various forms, including sexual harassment, verbal intimidation, and gender discrimination. Key challenges include entrenched patriarchal norms, the underrepresentation of women in election oversight leadership, and insufficient policies and reporting mechanisms to address the issue. Mitigation strategies emphasize strengthening regulations, implementing gender-sensitive recruitment processes, and providing GBV education to enhance awareness and commitment among stakeholders. These measures aim to create a safe, inclusive, and violence-free work environment, ensuring professional and integrity-driven election monitoring practices.
Inovasi Digital dan Kepercayaan Publik: Riset Persepsi dan Analisis Pada Layanan Pembayaran Pajak Kendaraan Bermotor
Public trust plays an important role in forming a productive and responsive government, especially when the government faces pressure to provide effective services with limited resources. This study analyzes public trust in motor vehicle tax payment services in Pinrang Regency. This study uses a mixed research approach, qualitative data collection through semi-structured interviews with the community and employees at the UPT Samsat Pinrang about the factors that influence public trust and researcher observations for three months at the service office. A survey of public satisfaction with the service was conducted from July to September 2024 showing that the length of service was considered lacking, resulting in a perception of dissatisfaction (value 2.63 on a scale of 4.00). Indicators of credible commitment include consistent implementation of SOPs, digital innovation even though access to technology is still a challenge, service principles based on smiles and greetings, and the use of regional languages to build good relationships. Honesty is reflected in the openness of cost information, although there is still a stigma of extortion due to lack of socialization. Employee competence is seen from mastery of technology, regulations, and interpersonal skills. Justice is realized through transparent queues, although it still faces obstacles from brokers and the stigma of "insider". This study provides insights into the role of digital innovation and the importance of interpersonal approaches for frontline bureaucrats in enhancing public trust.
Peran Badan Usaha Milik Desa (Bumdes) Bersama “Bangkit Mandiri Sejahtera” dalam Penguatan Ekonomi Rakyat di Desa Nita, Kecamatan Nita, Kabupaten Sikka, NTT
BUMDEs Bersama Bangkit Mandiri Sejahtera (BMS) located in Nita Village, Nita District, Maumere Regency operates in the following types of business: capital-based credit for agricultural businesses, weaving businesses, educational needs and savings and loans, trading (ikat woven materials, agricultural production facilities, necessities daily staples, building materials, office stationery); market management services (regional market management). The aim of this research is to determine the role of BUMDes BMS in strengthening the economy of village residents. The research method used in this research is qualitative descriptive research with data collection techniques, namely observation participation in various BUMDes BMS activities. In order to obtain coherent data, in-depth interviews were conducted with BUMDes managers, village government and community members. Based on research results, BUMDes BMS has provided economic strengthening for village people based on developing agricultural potential (providing agricultural production facilities) and ikat weaving raw materials, in addition to routinely providing loan services for residents and serving the basic needs of village residents. However, one of the problems experienced is in the savings and loans sector, in the form of bad credit or slow capital turnover, which makes the management of BUMDes ineffective. Apart from that, BUMDes has not been able to expand strategic types of business based on the prospects and potential that exist in the village. In the future, it is necessary to strengthen the management skills of BUMDes employees in managing strategic economic assets in the village well. In addition, it is necessary to expand businesses based on community needs and village development, so that strengthening the people's economy can be realized optimally.
Tren Inovasi dan Dampak Transit Oriented Development dalam Mobilitas Masyarakat Perkotaan Terhadap Bus Trans Mamminasata di Kota Makassar
Transit-Oriented Development (TOD) in Makassar: Enhancing Sustainable Urban Mobility Transit-Oriented Development (TOD) emphasizes integrating residential, commercial, and public facilities around public transportation systems to create urban environments that reduce reliance on private vehicles. Makassar has taken significant steps toward sustainable development by adopting TOD principles through the innovative Mamminasata bus system. The Mamminasata bus network serves as the backbone of Makassar's public transportation system, connecting key areas across the city while promoting efficient and sustainable urban growth. By reducing dependency on private vehicles and improving access to various facilities, TOD driven by the Mamminasata bus system has positively impacted the environment, local economy, and social inclusivity. However, challenges such as low passenger occupancy rates, limited integration with other modes of transport, and inadequate infrastructure maintenance continue to affect the system's effectiveness. To enhance the TOD approach, solutions such as optimizing routes, improving infrastructure, developing supportive policies, and increasing community participation are crucial. By fostering greater public acceptance, providing better accessibility, and delivering tangible benefits, TOD in Makassar can transform urban mobility, promote sustainability, and create a more connected and prosperous city for all residents.
Analysis of The Success of Labor Intensive Program in Building Village Infrastructure
This study aims to determine the effectiveness of the labor-intensive program in infrastructure development in Ulubalang Village, Bone Regency. The main objective of this study was to evaluate the positive impact of the program on the progress of village infrastructure. The research method involved field surveys, interviews, as well as statistical data analysis to measure the success rate of labor-intensive program implementation. The results showed that the program significantly improved economic access and increased community access to infrastructure such as roads and bridges. This is seen from the labor-intensive effectiveness theory used to describe and explain labor-intensive in village development, which is viewed from the source approach, process approach, and target approach. In addition, this study found that the labor-intensive program also had a positive impact on improving community skills and participation in village development. The program not only improves physical infrastructure, but also empowers local communities through employment and training opportunities. The success of the labor-intensive program in improving village infrastructure is also reflected in the high level of community satisfaction with the development results achieved.
Pengaruh Debat Capres dan Cawapres Pemilihan Umum 2024 Terhadap Keputusan Memilih Generasi Z Di Sulawesi Barat
The aim of this research is to determine the influence of the debate between presidential and vice presidential candidates in the 2024 general election on the decision to vote for Generation Z in West Sulawesi. The object of this research is the debate between presidential and vice presidential candidates in the 2024 presidential general election, the sampling is generation Z. The sampling technique used is nonprobability sampling. The data collection technique used in this research is a descriptive research method using survey and interview methods. The results of this research are that the debate between presidential candidates and vice presidential candidates did not completely influence generation Z's choice of voting decisions in the 2024 election. This research shows that the majority of generation Z before the debate was held had already had their choice of presidential candidate and vice presidential candidate for the reason that it was in accordance with own choice, although to a small extent influenced by watching the debate.
Budaya Politik Masyarakat Dalam Pemilihan Kepala Desa Di Desa Marindal I Kecamatan Patumbak
Penelitian ini bertujuan untuk mengetahui Budaya Politik Masyarakat Desa Marindal I Kecamatan Patumbak dalam Pemilihan Kepala Desa, dan Faktor-faktor yang mendorong masyarakat dalam Pemilihan Kepala Desa di Desa Marindal I Kecamatan Patumbak, dengan Metode penelitian yang digunakan dalam penelitian ini yaitu penelitian deskriptif kualitatif. Metode penelitian deskriptif kualitatif ini berguna untuk menguraikan informasi kualitatif dan sekaligus untuk menggambarkan dengan jelas masalah yang sedang di teliti. Penelitian kualitatif bersifat mendeskripsikan ‘makna data’ atau fenomena yang dapat ditangkap oleh peneliti, dengan menunjukkan bukti-buktinya. Fenomena itu banyak bergantung pada kemampuan peneliti dalam menganalisisnya. Penelitian ini sering dipakai untuk menganalisis aktivitas dan fenomena sosial yang ada di lingkungan masyarakat. Dengan demikian, metode ini menjadi alat yang penting dalam menyediakan landasan teoritis dan pemahaman yang komprehensif tentang topik penelitian, serta sebagai langkah awal dalam merancang strategi penelitian lebih lanjut untuk menjawab pertanyaan penelitian yang diajukan. Hasil dan pembahasan yang meliputi Masyarakat Indonesia memiliki berbagai macam budaya politik. Budaya politik merupakan suatu pola yang dilakukan oleh individu dan orientasinya terhadap kehidupan politik yang ditanamkan oleh para anggota suatu sebuah sistem politik. Budaya politik di Indonesia ini sudah terbagi menjadi budaya politik yang dimiliki oleh elit politik dan yang dimiliki oleh kaum rakyat dan faktor faktor yang mempengaruhi seperti rasionalitas dan emosional
Analysis of Technical Guidance Implementation: Evaluation of Voting and Vote Counting by KPPS in the 2024 Election in North Petukangan
Elections are a characteristic of a democratic country, held once every 5 years in Indonesia. The holding of democratic elections can’t be separated from the democratic implementation process. Since 2015, elections have been held simultaneously. The 2024 elections will include legislative and presidential votes. In the 2024 elections, several problems have arisen due to the limited number and experience of PPS members, the "technical guidance" implementation schedule, the mechanism for implementing "technical guidance" materials, ad hoc recruitment process, the professionalism and heavy workload of KPPS . Based on these issues, this research aims to analyze the ability to implement technical guidance materials during the voting and vote-counting process by KPPS in the 2024 elections, focusing on the North Petukangan Subdistrict, Pesanggrahan District, South Jakarta. This study used qualitative research methods. Data collection was carried out through interviews in the field with relevant stakeholders. The results of the research indicate that there are still significant obstacles in implementing the voting and vote-counting process by KPPS in North Petukangan Subdistrict. This is influenced by various factors, such as limited time and space in distributing "technical guidance" materials, technological obstacles related to Sirekap, as well as the limited knowledge and experience of KPPS members.
Optimalisasi Sistem Teknologi Informasi dan Komunikasi di Era Pandemi COVID-19 di Indonesia
Pandemi Covid-19 telah menyebabkan pemerintah menemui tantangan dalam melakukan tugas dan kewajibannya dalam pelayanan publik. Tantangan terutama karena kebijakan Pembatasan Sosial Berskala Besar (PSBB) menyebabkan pelayanan publik terhambat. Demikian pula dengan kebijakan pembatasan aktivitas di kantor bagi seluruh pegawai termasuk Aparatur Sipil Negara dengan pemberlakuan bekerja dari rumah. Berdasarkan hal tersebut maka yang menjadi pertanyaan dalam tulisan ini yaitu bagaimana pengembangan model pelayanan elektronik dari sistem e-Government di era new normal? Ditemukan bahwa era new normal menuntut agar penggunaan media elektronik menjadi sarana utama pemerintah dan masyarakat dalam melakukan berbagai kegiatan. Peran pemerintah dalam menyelenggarakan pemerintahan di era pandemi membutuhkan inovasi di bidang layanan berbasis teknologi informasi kepada masyarakat serta perlu juga ditunjang dengan ketersediaan data yang valid dan otentik. Tersedianya data yang valid dan otentik, menjadi salah satu indikator utama dari kepuasan masyarakat terhadap pemerintah di era new normal. Selain itu, pelaksanaan e-Government harus mampu membentuk interaksi komunikasi antara elemen pemerintah pusat, daerah serta masyarakat melalui sistem elektronik berbasis informasi digital. Realitanya, pertukaran informasi melalui digital jauh lebih cepat dan efektif dilakukan daripada melakukan interaksi informasi melalui pelayanan tercetak. Selanjutnya setelah era new normal pelayanan melalui online masih dapat terus dilaksanakan sebagai wujud modernisasi pelayanan dari pemerintah kepada masyarakat. Kata Kunci: e-government, Covid-19, Pelayanan Publik
Examining Social Media Public Sentiment: Youtube Response to 2024 Indonesian Presidential Debate
This research aims to analyze public sentiment on YouTube social media regarding the 2024 Indonesian presidential candidate debate. The method used is sentiment analysis using big data analysis with the help of Nvivo. The data used are public comments contained in the 2024 Indonesian presidential candidate debate video on YouTube. The research results show that the majority of public sentiment towards the 2024 Indonesian presidential candidate debate is positive. However, there are also several comments that are negative and neutral. The theme most discussed by the public in the 2024 Indonesian presidential candidate debate is "Prabowo". This shows the dominance of public attention towards Prabowo. Apart from that, other words that are quite dominant are "people" and "Anies", which reflects the competition between the Prabowo camp and the Anies camp in the 2024 presidential election. Apart from that, the results of the wordcloud analysis highlight crucial issues that are the main topic of discussion. post-debate society, such as corruption, political promises, and the law. This shows that public discourse after the presidential candidate debate was greatly influenced by issues that influence social and political life in Indonesia.
Management of Organic Waste into Compost Fertilizer Planting Media in Talang Buluh District, Banyuasin Regency
This journal discusses the management of organic waste which is converted into compost planting media in a short time, only in one second at the Buddhi Gardens of the New Culture Center, Talang Buluh, Banyuasin Regency. This study aims to explain the process of processing household waste into compost and used as a planting medium that is useful for life, as well as reducing waste generation, especially in Palembang City. The research method applied is a qualitative method with a case study and descriptive approach. The research instruments used included interviews, direct observation, documentation, and researchers as the main instruments. The data source used is the results of interviews with the founder, admin, and workers of Kebun Buddhi. The results of the study show that the waste problem is still an unresolved issue in Indonesia and the world, especially in the city of Palembang which produces around 1,180 tons of waste per day. Kebun Buddhi is here as an innovation to overcome this problem by managing organic waste to become a compost planting medium in a short time which is useful to improve the quality of plants and reduce the negative impact of organic waste on the environment and health. Apart from that, Kebun Buddhi also plays a role in educating the public about managing organic waste to become compost planting media, as part of efforts to support sustainable and environmentally friendly waste management programs.
Educational Policy Dilemma: New Student Admissions Policy Based on The Zoning System
The purpose of this study is to determine the implementation of a new student admission policy based on the zoning system. This study was conducted in East Luwu Regency, South Sulawesi, Indonesia because the implementation of a new student admission policy based on the zoning system caused several problems, such as ineffective socialization. This was carried out by the East Luwu Region Provincial Education Office Branch to the community which caused the parents or guardians and students not to understand the technical instructions for registration. Furthermore, this study used a descriptive qualitative method and data obtained are analyzed using the help of Nvivo12 Plus software. The result showed that policies are implemented based on the indicators of inter-organizational relationship behavior. This makes the East Luwu Region XII Provincial Education Office Branch and Senior High Schools to maintain mutual relationship with each other. Furthermore, it helps them to carries out organizational control and they are even professionals in completing their tasks. Meanwhile, based on these indicators, there have been many positive responses from the target group community but still, have a negative one. This is because of less optimal things from the implementation of new student admission policy based on the zoning system.
Tata Kelola Konflik Keberadaan Pabrik Gula Camming Terhadap Kehidupan Sosial Masyarakat di Desa Wanuawaru
The purpose of this study is to effectively manage conflict, avoid and prevent conflict from arising, and determine the effects of conflict management on Wanuawaru Village's social life in relation to the presence of a camming sugar mill. A case study technique is the kind of research that is employed. The results of the study highlighted conflict governance related to the existence of the Camming sugar factory in the aspect of social life, focusing on four main indicators. First, Environmental Governance in Camming Sugar Factory Waste Management is discussed through four approaches to conflict resolution strategies. The first approach is Avoiding, where all parties work together to prevent conflict. Second, Accommodating refers to handling conflicts by considering various incoming opinions, by gathering and resolving conflicts inclusively. The third approach, Compromising, emphasizes taking into account the opinions and interests of all parties. The negotiation process is engaged to address conflicts that may affect people's social lives, by reaching an agreement that benefits all parties. Finally, Collaboration as the fourth approach describes how both parties engage on an ongoing basis to resolve existing conflicts.
Pengaruh Kinerja Pegawai Terhadap Kualitas Pelayanan Pemerintahan di Kecamatan Rappocini Kota Makassar
This study aims to determine the effect of employee performance on the quality of public services at the Rappocini District office. This study uses quantitative research methods as an effort to investigate the problem. The population in this study were all visitors and employees (State Civil Apparatus) at the Rappocini District office, totaling 54 people. Methods of data analysis using descriptive analysis and simple regression analysis. The results of this study indicate that (1) The results of the research conducted indicate that the performance of employees in the Rappocini District, especially the Rappocini District, can be said to be good, (2) The results of the research conducted indicate that the quality of service in the Rappocini District is good, (3) The results simple linear regression test, R2 test, and F test show that employee service performance has a significant influence on the quality of administrative services with a positive regression coefficient direction. Thus the results of testing for the hypothesis are accepted and mean that employee service performance has a positive and significant effect on the quality of administrative services at the Rappocini District office. The results of the analysis of employee performance variables are in the good category with an average score of 211.8 and the variable analysis of the quality of public services is in the good category with an average score of 2.36. Based on the results of the simple linear regression test, it shows that employee performance variables have an effect of 5.29% on the quality of administrative services at the Rappocini Sub-District Office, Makassar City.
Unleashing The Power of Big Data: The Phenomenon Behind Indonesia's Smart City Policy Implementation
The concept of smart cities has emerged as a promising prospect for several major urban centers in Indonesia. Putting smart city projects together requires thinking about many things. Big data has become one of the most important parts for making sure that these projects will last. Employing big data technology makes it easier to improve the ways that data is stored and processed. This makes it possible to gather useful data that could greatly improve a wide range of smart city services. This study uses a library-based qualitative research approach to analyze scholarly journals and relevant literature. The method involves meticulous collection of data from carefully chosen libraries, aiming to provide comprehensive insights into the phenomenon of big data in smart cities implementation within government administration. This study aims to contribute to the identification and analysis of challenges encountered in emergency situations, with the ultimate goal of providing assistance in effectively mapping the problem at hand. The present discourse underscores the indispensability of Indonesia's contemporary human mindset in bolstering the viability of the smart city paradigm.